Manager
GFS Logistics LLC
Total years of experience :22 years, 0 Months
➢ Handling of commercial & removal teams for day to day activities
➢ Monitoring branding, marketing task for Logistics & Removal products
➢ Researching & identifying growth opportunities
➢ Implementation & development in require sector/tasks
➢ Training operations & sales team wherever require as per industry standards
➢ Developing relationships with Internal and External Customers who are the key decisionmakers in target organizations for the orders and business development
➢ Work closely with different departments, vendors, and suppliers to set clear direction and
ensure strategies, goals, deadlines and service delivery commitments are met on time with
excellent performance
➢ Retaining the existing and developing the new client/corporate accounts
➢ Monitor and drive the efficiency and effectiveness of Service Delivery functions and make
recommendations for service quality improvement.
Execute International Removals Job for Company OR Individual Clients
Training Operations OR Sales Team of Removals Industry
Advisor for Implementations as Per Require Market Terms
Reporting to Director.
Monitoring Sales (B2B, B2C)
Handling Sales Team & Keep the Record of Sales Process
Train, Motivate Sales Team & Make Sure for More Productivity
Handling & Implementing the Process of OPS, Back Office Sales, Sales, Marketing & Financed
Keeping Track Record of Organization Budget
Overseeing daily business operations
Implementation & development in require sector/tasks
Training Managers & Senior Staffs
Evaluating performance & productivity
Researching & identifying growth opportunities
Analyzing sales report, financial data & operations data
➢ New Business development in freight forwarding product
& Relocations
➢ Handle Project Cargo / Sites
➢ Handle Relocation Clients for Door to Door Services
Set up new Branch in Abu Dhabi UAE
Handled Sales, Marketing & Operations
Report to Management Representative
Responsible for Profit Centre of Relocation Division
➢ Marketing & Sales of product like Domestics, International & Store Relocations
➢ Handling the customer need from enquiry till job finish
➢ Rate coordination & booking of the shipments with Shipping lines/Airlines/Road transporter
➢ Work closely with different departments, vendors, and suppliers to set clear direction and
ensure strategies, goals, deadlines and service delivery commitments are met on time with
excellent performance
➢ Developing relationships with Internal and External Customers who are the key decision-makers
in target organizations for the orders and business development
➢ Train & Motivate the team whenever require
Responsible for Sales of Domestics, International & Store.
➢ Marketing & sales of our all product (Leather cleaning service, Local moves, International
Relocations & Storage Facility).
➢ Keep data records of payment & responsible for collection.
➢ Heading Sales & Export relocation costing for clients & corporate accounts.
➢ Rate coordination & booking of the shipments with Shipping lines & Airlines.
Coordination with agent & client to get job requirement done.
➢ Work closely with different departments, vendors, and suppliers to set clear direction and
ensure strategies, goals, deadlines, and service delivery commitments are met on time with
excellent performance.
➢ Steadily sustained annual sales revenues with the acquisition of major corporate accounts in
Dubai.
➢ Retaining the existing and developing the new client/corporate accounts.
➢ Developing relationships with Internal and External Customers who are the key decision-makers
in target organizations for the orders and business development.
➢ Interface with clients for suggesting the most viable product range and cultivating relations with
them for securing repeat business.
➢ Measuring Service Quality and make recommendations for the improvement.
➢ Ensure business requirements are captured and related service levels are defined.
Responsible for survey, volume calculation & job execution.
➢ Heading Customer Service, Vendor Handling, Service Quality, Sales & Operations.
➢ Supervising International Business Sale & Operations (Exports & Imports) by closely monitoring
International Movement Process & interacting with Customs Officials.
➢ Responsible for measuring the Service Quality.
➢ Handling customer escalations and solving them by reacting quickly and taking necessary
actions.
➢ Monitors the execution and maintenance of processes and procedures and ensure that the
process is followed and all associated risks and priorities are proactively identified and attended.
➢ Supervising Domestic & International relocations by training and monitoring the team.
➢ Monitor and drive the efficiency and effectiveness of Service Delivery functions and make
recommendations for service quality improvement.
Supervising Domestic & International relocations by training and monitoring the team.
➢ Responsible for understanding the client’s requirements and serving them in a most
professional way on the site.
➢ Responsibilities include Material Stock maintaining, Monitoring & improving the packing
quality, Understanding the clients requirement and provide them the good service according to
their requirement & expectations on job site.
➢ Responsible for Operational activities.
➢ Handled various positions and responsibilities.
➢ Responsible Customer Service & Operations, Job Execution, Vendor dealing, Manpower
arrangement & supervision of Domestic & Export job site.
➢ Storage Solutions operations & management.
➢ Maintain highest level of Customer Satisfaction in terms of quality & service issues and
concerns.
Handling packing sites for local, domestic & international moves
Supervision on site
Graduate in English Literature from Pune University with pass class