Credit Controller - Lead Internal auditor - Quality Assurance Coordinator
DHL Express
Total years of experience :4 years, 2 Months
Credit Controller & DGF Controller, DHL Express Iceland, Jan´10 - Feb´14
• Account receivable management ( collection, account reconciliation, negotiating payments plans, check credit ratings )
• Excellent record of meeting/exceeding KPI targets. Frequently in top three positions in DSO ranking in Europe.
• 35% decrease in DSO from May 2010 to September 2010. Credit notes from 8% to under 1, 5%.
• Process owner for credit/debit card, cash, bank transfers and Giro payments.
• Ensured Finance department compliance with CRISP ( DHL Financial Standards & Procedures).
• Implemented electronic billing (E-billing) with regional support.
• Assisted in month-end closing and production of management reports.
• Assist in annual budgeting
• Monitored and analyzed all DHL Global Forwarding Iceland shipments. Recovered lost revenue in excess of $30.000 in the first week.
Lead Internal Auditor & Quality Assurance Coordinator, DHL Express Iceland, Jan´11 - Feb´14
• Implemented and efficiently maintained ISO 9001 Quality Management System, resulting in Det Norske Veritas (DNV) certification.
• Developed and carried out audit plans that covered ten departments and two facilities.
• Reviewed and evaluated the adequacy and effectiveness of internal controls and compliance with corporate procedure, policies and ISO requirements.
• Recommended improved internal controls and business processes. Ensured that corrective/preventive actions were developed and implemented.
• Responsible for training and internal communications on quality matters.
• Served with the Country Manager on a Quality Board which had a final saying in accepting or rejecting all new/changed procedures.
