IT Officer
Yas Medical Centre
Total years of experience :16 years, 8 Months
• Spearheading the gamut of management operations which include IT Service Management & Governance, Client Servicing, IT Operations & Service Delivery, Software & Applications, Network & Security, Asset Management and Training & Development
• Establishing healthy relations with internal & external stakeholders to provide support for various issues; managing the Hospital Management Software Application, support, coordination with consultants related to customization and adding up new features, reports customization and so on
• Supervising network administration including user and mailbox administration, security for local and remote users, server maintenance, patches & security updates, local & server antivirus maintenance, license management and software compliance; ensured adherence to NRC global & local security policies by users and management
Engaged in troubleshooting Trading Application issues, Networks & Systems related issues, Desktop and Server Hardware &
Software issues and Database Connectivity Configuration issues. Administered the inventory of internal & external changes for
IT assets, PAN India. Successfully rectified all kind of problems like LAN, WAN and Cabling problems. Managed PAN India Voice
Logger data and maintained the record.
Engaged in Database Maintenance & Migration, Hospital Software Installation, Training & Support, Backup related activities on
Linux and updating the Security Updates and Antivirus Updates on servers. Managed remote desktop support for all branches
over using RDC & VNC.
Spearheaded the installation and configuration of Windows Edition
Pursuing: o Redhat 6.1 Certification o
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