Fleet Coordinator
DHL Express
Total des années d'expérience :6 years, 5 Mois
Managing maximum numbers of fleet in road worthy condition according to the company compliance in the sense of branding, appearance, operational functionality and safety,
Asset management & vendor management, update record of vehicles, taking approvals from HOD for special tasks, initiate PO request on regional portal, vehicle documentation, align vehicles and making schedule for the maintenance.
As a company executive, manage the circle from upcoming complains to the solution, monitor billing through invoice approval and feeding data in central data base, reporting to the GM.
Ensure vehicle maintenance flow without any interruption, implementation of SOPs, customer satisfaction, empowering employees, development of skills according to the company's standard, nomination for trainings, eliminate bad habits, fulfill workshop & reception requirements, dealing with all types of customers, improve reception area as customer deserve, establish 100% estimation and delivery on time.
Estimation and rectification of vehicle drive train and suspension systems. Wheel alignment, fixing of vehicle lubrication, ignition, cooling & fuel systems, also worked as an acting Service Advisor to receive the customer & giving them technical advices, preparing technical reports, issuing of job cards, gained experience how to deal with the luxury brand.