SAP Business One Consultant
Abacus Consulting
Total years of experience :12 years, 8 Months
Project: KOPAK Chemicals & Paints Ltd.
Conducted scoping meetings and business blueprint sessions for gathering requirements to identify all GAPs needed by the business.
Oversaw the scope of work which included the project planning, business process mapping, business blueprint, design in MS VISIO, configuration, and setup of the technical environment.
Present regular project updates to the client, as appropriate, throughout the project lifecycle.
Perform UAT across the scope of the project.
To design training plans, and provide training to all users.
Successful E2E implementation.
Troubleshoot implementation issues and pre/post support to the client.
Performed systems analysis, design, maintenance, and enhancement for mission-critical applications within the Oracle and Legacy Modules
Developed solutions meeting user requirements, and write functional documents, and worked with the technical team for development & testing and successful UAT
Worked in Oracle R12.1.2 to R12.2.5 upgrade and include testing iterations and resolving the issues
Good experience customizing and personalizing approvals using Oracle Approval Management (AME)
Create and follow up the Service Requests (SRs) with Oracle Global Team
To resolve ERP Help desk complaints regarding issues by the user`s daily
Ability to work with business users, technical team, DBA Team, and oracle team
Strong hands-on experience implementing dashboarding, data visualization, and analytics using tableau desktop
Hands-on experience in Dashboard designing with large data volume from various sources (Sqlserver, MS Excel, etc.)
Experienced in Analyzing the BI Needs, interpreting business user requirements, and translating into a report
Ability to handle multiple tasks concurrently and meet the deadlines
To provide application support for end-users; troubleshoot problems
To ensure all the data pull on a BI daily basis
To ensure that Jobs are run in all/specified outlets on time
To make sure that outlets systems are connected to the database smoothly and provide support to the concerns if found any queries/issues related to connectivity
To create and schedule a job on AX
To create a new Retail store on AX
To create a new employee store on AX
To ensure user creation, authorization control, and system support
To update barcode Price on a system, provided by the Supply chain dept
To provide support on the EP link (Enterprise Portal) system
To handle day-to-day issues regarding the AX application
Being part of a global team, I’m providing ERP technical and functional support to RB Dubai, RB Bahrain, and RB Egypt business users. The vision is to provide devoted ERP support.
Defines analyzes and proposes business solutions based on the business needs.
Provide technical and application support for end-users; troubleshoot problems.
Training of business users on ERP applications and configurations.
Facilitate process mapping exercises for business users.
Assist Users On the Business Unit, Chart of Account, DMAAI & AAI Setup.
Liaison with Finance for Support on Month-End & Year-End Closing Activities.
ERP User Access Management and Controlling Of Segregation of Duties.
Compliance of Local UDC Values with Global Data Standard Values In ERP.
Assist with system upgrades and validation testing.
Analyze and correction of data on EDI files.
Support On 3rd party Interfaces like RBSM using EDI files.
Involved in the MDM setup for ME users.
IS Incident & Problem Management.
Strong business user interaction.
Technical Expertise: Proficient in Data Dictionary, DREAM Writer, Processing Options, Work Query, World Writer (reports), Menus, UDCs, Macro Scripting, and Security.
Business Process Study and requirement analysis, solution.
Functional Consultancy / Implementation of Oracle Application, Project management, etc.
Functional understanding of Applications where customization is to be made.
Coordinate, analyze, and initiate the plan of implementation with the concerned HOD for the smooth implementation of ERP.
To analyze the business process requirement and propose a possible solution.
To perform a gap analysis to identify functions/features required but not available in the ERP system and follow up with such enhancements in the ERP system.
User creation, authorization control, and system support.
Guiding the users in using various modules.
Rendered post-implementation support.
To resolve ERP Help desk complaints regarding technical and functional issues by the users on daily basis.
To assign the task of the developer on daily basis.
To implement module at concern department appropriately.
To Coordinate and work with user departments in activities related to the transition of ESCAPE to the new ERP system
To identify report requirements of all departments and ensure “must have” reports are available in the new ERP system.
Design and develop user reports.
Perform testing of application, forms and reports.
To ensure that all forms and reports working properly before delivering.
To design training plans, and provide training to all users
To complete the given task as per given target effectively and efficiently.
To maintain daily task effectively and efficiently.
To handle day to day issues regarding E.R.P applications.
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