Rahima Memon

1-Responsible to take pre medical insurance approval.( Gig, globemed, wrapmed, Cigna, MetLife, etc)
2- Booking appointment and reschedule appointment for patient in sapphire system.
3- prepare the bills and insurance in details invoice Nova system
4- Maintain hygiene and clean environment for patient health and safety.
5- Submit daily reports of DTR and insurance to concern department
6- Keep up to date as per healthcare training and information.
7- Assist the patient and guide them when ever it's required..

•Sourcing the homecare nurses as per the client’s requirements
•Keeping the record of attendance, annual leave, sick leaves of all the homecare nurses working with the local clients.
•Handle the local client’s coordination and enquires a resolve the issue of the clients
•Manage the business page and social media of the company when its required.
•Prepare the contracts and invoices between the client and homecare nurses as per the company policy.
•Responsible for other duties as assign as its required.

•Taking care of reception area, phone calls and inquires
•Solve the custom problems whenever required
•Making stock entries and update them in excel
•prepare monthly weekly reports as per directors’ instructions.
•Reply to the mails as per the directors’ instructions
•Assist the accountant and other staff whenever its required
•prepare voucher of sales, cash in ERP.
•Book flight tickets and room booking as it required.
•Do arrangement for clients’ visits
•Prepare or renew the contracts for the vendors to provide the services.
•Conducting interviews on behalf of the Hr and short list the people for the final round of the interview.
•prepare offer letters, salary slips and settlement letters as and when required.

•Search the candidate from job portals and social media platform.
•Call the selected candidate for the interview.
•Negotiate with the candidate for the salary and working hours.
•Prepare offer letters, salary slips and settlement letters as per company requirements.
•Solve the issues between the clients and the candidate whenever it required as per the company policy.
• Arrange medical test, training test and related test from the sources.
•Conduct the clients interview whenever clients are available in India.
•prepare all the documents sets and company requirements forward to the director of the company.
•Do all the arrangement for the client’s interviews for the interview.
•Assist candidate with full job profile and salary and support till they did not join the work.

the call solve the inquiry or problem of the customer.
•Assist customer with their account’s details, solutions, and bill payments.
•Inform the customers about overdue payments and assist them to make the payments on time.
•Sell the Tata AIG insurance online and achieved the monthly targets.
•investigate the matter or customer complaints as its required.
•Achieve the calling targets every month.
•provide the best customer service as its possible and as per company rules
•Handle the rude calls politely and guide them to the solutions to get customer satisfaction