Admin
Frost & Sullivan
Total years of experience :13 years, 6 Months
IT Systems & Control
(Splunk -Tools support/Unix/Windows Server Monitoring)
Payroll : Maples ESM.
Project Description & Responsibilities (SPLUNK - Tools Support)
•Maintaining the cluster master, license master, Indexer and Heavy Forwarder in a distributed environment.
•Played a key role in integrating 50+ windows and Unix servers with Splunk.
•Configuration of rsyslog to accept logs from remote servers.
•Configuring the Deployment server to push the apps to the necessary Splunk components
and target servers
•Creating indexes and responsible for monitoring the health status of the indexer.
•Install, Configure and use different Apps such as Splunk DBConnect (for connecting to Databases).
•Worked on Knowledge Objects such as Event Types, Tags, Field Extraction (Using Regular Expression), Lookups etc.
Project Description & Responsibilities (Server/Application monitoring -- Windows/Unix/AIX/Solaris/Linux servers)
• Unix/Windows Server health monitoring using enterprise tools, Server health monitoring using customized shell scripts. monitoring the availability & performance of UNIX/Linux/AIX
Solaris servers.
•Monitoring CPU utilization through Tools, Monitoring disk space quotas, Monitoring File Systems & Quotas Monitoring various Processes. Monitoring Log files, MQ Services, Application servers like Web Server/ATM Monitoring
•Follow Documented activities, User Administration, Password management, Monitoring network performance, Ensure monitoring of application parameters and alert exceptions to respective support groups on time to prevent any possible impact.
Tools Used : BMC Remedy, Putty, Toad, BMC Impact Explorer,
Foglight, ITRS GENEOS and Aqua Studio.
Platform : Linux, Unix and Windows.
Payroll : Precision IT
Key Responsibilities:
•Administration of Windows 2008 AD, Performing User Account Administrative tasks in AD(like Resetting Passwords, Unlocking User, Enabling & Disabling User accounts.
•Managing around 4500 Desktops and maintaining the Inventory.
•Deploying Windows XP, Vista and Win 7 in Desktops using WDS.
•Taking care of GSD (Global service desk) using BMC Remedy tool and troubleshooting
Issues faced by End User.
•Installed and configured various client software like Oracle, MS SQL, Citrix, VM Ware, Lotus notes clients and Visual studio products.
•Providing support with the issue related to Citrix, Oracle, Java VM Ware and other application, Installing and configuring VMware Workstation.
•Configuring & Maintenance of Virtual Machines using VMware Tool.
•Co-ordination with different teams for problem resolution to meet the agreed SLA as per the defined process. Working on BMC Remedy 7.1 & 7.5 for ticket handling.
•Experiences as a SCCM Non-Client admin. Scheduling the non-client machines from the console as per the discovery. Converting SCCM from mixed mode to Native mode.
•Managing McAfee ePolicy Orchestrator server and managing their agents. Periodic DAT updation in all Workstation and Servers using EPO server and virus removal.
•Supporting users in troubleshooting of all software’s used in development environments
Key Responsibilities:
Job Description: Working at client side (Aircel cellular ltd, Chennai, India) for deployment, implementation, operation and maintenance of Voice Portals, CRBT(Caller Ring Back Tone.), BGM and Talking SMS Services.
•Provided technical support for provisioning for VAS services.
•Remote server administration of 2 sites(Coimbatore & Madurai).
•Testing Voice portal and its functionality. Reporting if there is any issue along with call logs.
•Good work experience on VAS products such as CRBT.
•Troubleshooting software, Network and hardware related problems.
•Checking and monitoring the process in the Windows server.
•Querying in database on SQL platform & checking logs, Knowledge of SS7 & E1s.
•Primary contact point for all clients for the VAS provisioning and troubleshooting.
•Check and send daily health checkup report of the windows Servers 2003 with respect to disk space, cleaning up tomcat and other logs, processes running.
•Co-ordinate with account managers, site engineers, clients on daily basis for VAS product provisioning and troubleshooting
First Class
First Class
First Class