رحمة حمدان

Strategy, Programs and Partnership في NAMA Women Advancement Establishment

• الإمارات العربية المتحدة - دبي
• أشغل هذه الوظيفة منذ يوليو 2016

- Established and managed women support program and skills exchange program in the MENA SEA region from government donor within local development context.
- Had successfully prepared and been managing a livelihood project in collaboration with UNHCR which employed 100 women; 70% refugees and 30% from host community.
- Built soft skills training materials that benefited 100+ people.
- Reduced the running cost of projects by 60% within two years by initiating the Piece Payment methodology instead of salaries for women artisans in the MENA SEA region.
- Grew the beneficiary database and increased the number of beneficiaries by 350% in 4 years.
- Managed 4 women-empowerment projects through crafts, spanning 3 countries.
- Integrated local women with expats in local communities in complex situations through soft skills training.
- Published research in UbiCC magazine - Canada about emotional intelligence.
- Built a new division, hired, and trained 5 employees and managed the workflow for the craft council.

Technical HR Officer Training في NRC

• الأردن - عمان
• مايو 2016 إلى يوليو 2016

Youth Technical Assistant في Norwegian Refugee Council

• الأردن - عمان
• أغسطس 2015 إلى مايو 2016

Training Coordinator في The Business Development Center

• الأردن - عمان
• أغسطس 2014 إلى مايو 2015

 Conduct TOT programs, selected the candidates and follow up on coaching and
material preparation by new trainers
 Review, update, and prepare manuals and universities, community colleges, Maharat
and Sanad Pioneers.
 Arrange the trainers schedule inside and outside Jordan.
 Make strategies for increasing the quality of the trainings.
 Monitor and evaluating the trainer's performance.
 Increase the no. of trainers.
 Update the trainer's profiles.
 Arrange trainers for any event and working on development plans
 Arrange the training to meet the donor's requirements and objectives.
 Monitor the budget and arranging any training to be within the budget.

Training Officer في The Business Development Center

• الأردن - عمان
• أبريل 2014 إلى يوليو 2014

 Prepare incoming invoices, draft payments and contracts
 Communicate confirmation letters with trainers and follow up with phone calls & Share
schedules on trainers and take confirmations (emails and calls)
 Supervise all on-site logistics
 Prepare training materials & tools/items for trainers
 Monitor stationary, check out/in equipments and inventory
 Training logistics: order tickets and accommodation - evaluations and statistics data
entry - certificates issuing
 Prepare a list of testimonials collection and translation - prepare CDs and photocopies
of hand outs (hardcopy or soft)
 Document events through pictures, arrange halls set-up, provide technical support for
the trainers, etc.
 Check availability of trainers
 Continually follow up with trainers and supervisors to ensure that all training
organizational and logistics needs are met. Each session must have a trainer.
 Fulfill training and trainers needs in all the governorates for Maharat, clients,
universities and ATC
 Fill the driver form daily
 Keep track of trainers' evaluation analysis and suggest to the training manager
recommended trainers and development plans
 Update the system and database
 Conduct TOT programs and follow up on coaching and material preparation by new
trainers
 Review, update, and prepare manuals and university tests
 Any other request by management, falling within the general scope and function of this position

Soft Skills Trainer في princess sumaya university for technology (psut)

• الأردن - عمان
• يناير 2011 إلى سبتمبر 2012

2011 present - Soft Skills Trainer