PARTNERSHIPS - PROGRAM MANAGEMENT
Warner Bros. Discovery
Total des années d'expérience :21 years, 7 Mois
• Ownership and integration of D2C (HBO, TNT Sports & D+) partnerships in EMEA & APAC
• Shaped and executed strategies for various markets and achieving successful programs
• Working Cross-functional with engineering, operations, UX/CX/UI, marketing & Legal
• Consulting & Advising on best practices and processes for continuous improvements
• Driving Programs forward, seeking internal & external alignments, budget approvals, resources, etc.
• Driving positive change and leveraging technology to create impactful solutions that drive growth and innovation.
• Stakeholder management and Communication at all levels about the programs, progress & issues
• Market Analysis and data reports to understand trends and make improvements
• Established metrics and KPIs for measuring success and areas for improvement
• Recruiting and growing teams. Managing a team of 20+ Program & Project Managers
• Hosted, organized, and participated in integration strategy and customer engagement events
• Designed, planned, and executed projects for Skys STB platform
• Collaborated with team leaders to identify project deliverables and engaged stakeholders for successful delivery
• Identified and resolved issues to enhance CSAT scores, resulting in high levels of customer satisfaction
• Successfully managed software release cycles and exceeded key metrics
• Oversaw program delivery, budget, resources, risk, RACI, and plans
• Introduced new hardware platforms to markets.
• Big Consultancy Project with Vodafone Group & successfully delivering green field TV platform and products to market
• Strategy, planning and management, creating new teams, vendor management & partnerships
• Running the program management and development work stream with key stake holder
• Leading cross functional teams - architects, designers and business development
• Resource Planning, Finance, Scheduling & Reporting to run program successfully
• Mentored and supported Project/Product Managers, fostering a culture of continuous learning and skill development within the organization
• Effectively implemented components such as AI-powered Recommendation Engine, advanced Metadata systems, a Fully Functional Video Backend, Set-Top Box (STB) solutions, Content Delivery Network (CDN) optimizations, Machine Learning for Voice-enabled functionalities, and other Over-The-Top (OTT) services
• Played a key role in shaping company strategy for digitalizing markets in India, Pakistan, Bangladesh, and Cambodia
• Established strong relationships with vendors, suppliers, and customers at all levels
• Conducted market analysis and defined products aligned with customer needs and regulations
• Led teams on SAAS product development, financial control, and provided sales and marketing support
• Organized impactful road shows and educational workshops, focusing on the right customer segments
• Developed new markets through strategic partnerships, contributing to company growth.
• Contributed significantly to Hospedias product portfolio, delivering innovative solutions and driving revenue growth through strategic initiatives:
• Profitable Wi-Fi Service: Introduced a fully functional Wi-Fi service, generating profits within just five months of implementation
• Ad Server Integration: Integrated an ad server, enabling advertising capabilities on Hospedias platform, enhancing monetization opportunities
• Enhanced User Experience: Integrated Yahoo search engine, improving user experience and expanding search functionalities for customers
• VOD Service Optimization: Developed robust ingestion, aggregation, and distribution solutions, enhancing Video-On-Demand (VOD) services, enriching customer offerings.
• Led the development of Direct-to-Consumer (D2C) applications for Connected TV and Over-The-Top (OTT) platforms, including Samsung, Youview, and Yahoo
• Translated complex requirements into actionable user stories, prioritizing them for development, ensuring efficient project execution
• Played a pivotal role in assisting various Request for Proposal (RFP) and Request for Information (RFI) processes, actively contributing to successful business wins.
• Software development, maintenance, and delivery of Skys High-Definition STBs
• Rolling out stability releases and new product features
• Key point of contact between Third parties/OEM and Sky
• Liaising with legal teams on SOW & other contractual documents
• Using data collected from various streams to make educated decisions
• Software development for a Multi Tuner Premium Set Top Box with features including integrated DVD, Browser, DLNA, PVR and others
• Closely interacting with development teams spread globally
• Coordinating with them for any verification of issues and following up till the closure of bug
• Regularly updating specifications, requirements and progress on project.
• Leading team responsible for development of Home Theatre, STB and Wireless Surround Sound systems and taking the project from design to the production stage
• Organizing, facilitating, and chairing different design meetings both with internal departments and vendors
• Reporting on the progress, blockers, and other project details on daily basis to both technical and non technical teams
• Working with Factory on production readiness to take products from design to starting mass production
• Providing Driver support for the Set Top Boxes & development of test harness
• My first job was at LGs R&D Centre in South Korea where I worked as a hardware engineer on LCD TVs & Monitors
• I contributed to the development of LGs flagship LCD product, launched under the brand name X Canvas, marking a significant milestone in my professional career.
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