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Rahul Biswas, Operations Manager

Rahul Biswas

Operations Manager·Rahul Enterprise,

الهند

ماجستير, International Business

الخبرة العملية

مجموع سنوات الخبرة: 10 سنوات, 8 أشهر

Operations Manager

أغسطس 2025 - حتى الآن

Rahul Enterprise,

كولكاتا، الهند

أغسطس 2025 - حتى الآن

• Direct end-to-end factory operations spanning production planning, procurement, capacity utilisation, and
workforce deployment.
• Track cost, output, and quality KPIs to identify inefficiencies and guide process re-engineering decisions.
• Institutionalised lean manufacturing practices, reducing waste and improving operational efficiency.
• Cultivated vendor partnerships and led client acquisition to expand market presence and revenue streams.
• Enforced quality control and workplace safety standards across departments, ensuring compliance.
• Owned logistics, dispatch, and supply chain coordination to meet delivery and customer commitments.
• Led recruitment, onboarding, training, and performance management of factory personnel.
مجال الشركة:
الإنتاج الصناعي
الدور الوظيفي:
الإدارة

Team Leader / Assistant Manager

يناير 2022 - يناير 2025

Co-operative Group Limited,

المملكة المتحدة

يناير 2022 - يناير 2025

• Boosted team productivity by 25% through structured coaching and continuous feedback mechanisms.
• Reduced hiring cycle time by 20% through improved recruitment and onboarding processes.
• Analysed store performance, sales trends, and inventory levels to optimise availability and reduce shrinkage,
and support revenue growth by using operational tools and PDA device.
• Resolved customer issues swiftly, driving a 15% improvement in customer satisfaction metrics.
• Directed day-to-day store operations, ensuring adherence to policy, safety, and brand standards.
• Managed inventory levels, executed daily ordering processes, and tracked shipment milestones using the
stores ERP system to ensure optimal stock coverage, maintain high fill rates, and prevent product shortages.
مجال الشركة:
البيع بالتجزئة وبالجملة

Food & Beverage Assistant

يناير 2021 - يناير 2022

Tawa Restaurant,

المملكة المتحدة

يناير 2021 - يناير 2022

• Supported front-of-house operations, order flow, and table service during high-volume periods.
• Executed POS transactions and payment reconciliation with precision to minimise discrepancies.
• Maintained UK food safety and hygiene compliance standards.
مجال الشركة:
المطاعم وخدمات الطعام

Co-Founder & Operations Manager

مايو 2015 - أغسطس 2021

Rahul Enterprise

كولكاتا، الهند

مايو 2015 - أغسطس 2021

Played a pivotal role in establishing and launching a plywood manufacturing factory in collaboration with family members.

Contributed to the development of the business plan, including market research, feasibility studies, and financial projections.

Supervise the setup process, including sourcing equipment, negotiating contracts with suppliers, and managing logistical operations.

Implemented efficient production process, ensuring quality control standars and compliance with safety regulations.

Led marketing efforts including identifying target markets, developing promotional strategies, and building client relationships.

Manage day-to-day operations, addressing challenges, and optimizing workflows for enhanced productivity.
مجال الشركة:
التصنيع
الدور الوظيفي:
التصنيع

التعليم

Anglia Ruskin University

يونيو 2023

يونيو 2023

ماجستير، International Business

المملكة المتحدة

Dissertation: Major Challenges in Logistics and Retail Management in the UK - Analyzed supply chain disruption, labour shortages, rising transportation costs, and demand forecasting using The Co-operative Group as a case study, applied Resource-Based View, Stakeholder Theory, and the Technology Acceptance Model to recommend operational efficiency improvements.

Dr Bhimrao Ambedkar University (Agra University)

سبتمبر 2020

سبتمبر 2020

بكالوريوس، Agriculture

الهند

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الشهادات
Data Analysis
Customer Relationship Management (CRM) Certificate
Customer Relationship Management (CRM) Certificate
Customer Relationship Management (CRM) Certificate | Great Learning Academy | 2026
Great Learning Academy
Jun 2026