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Rahul Gupta, CEO, Technology Services

Rahul Gupta

CEO, Technology Services·Toptal

United States

Master's degree, Finance

Work experience

Total years of experience: 25 years, 6 months

CEO, Technology Services

January 2025 - Present

Toptal

New York, United States Remote

January 2025 - Present

Reporting to Founder, own the P&L of all of Technology Services $400 MN revenue at Toptal. Key achievements:
• Led platform-led GTM strategy across 70 offerings in Data/AI, Cloud, Cyber, and Enterprise Applications; established unified
solutions architecture enabling cross-practice selling. Delivered companys first YoY revenue growth (10%) after 3 years of
decline.
• Drove net new revenue sales of $15 MN in Data & AI in last 9 months, in addition to revenue retention of 100 % in 2025,
through establishment of key client relationships.
• Wins include GenAI platforms for Product, Trade Promotions and Financials for a leading Consumer Product Major, AI hub
for a bio-pharma major for genome research, KYC Risk Platform for a regional Bank, social engagement app for startup.

Company industry:
IT Services

Global Head of Product Management, Transportation

January 2023 - December 2023

CIO International Transit

Valence, France Hybrid

January 2023 - December 2023

• Selected to lead Technology & Products for International Transit Business; reported to President of Transportation. Owned
product strategy, implementations, and P&L accountability.
• Product re-use increased from 40% to 70% driving agility in implementations & profitable revenue growth.
• EBITDA improved 5% from spend optimization and improved predictability in software implementations.

Company industry:
IT Services

Chief Technology & Product Officer

January 2019 - December 2022

Conduent

Florham Park, United States

January 2019 - December 2022

Owned end-to-end product strategy and technology P&L across 6 business units: defined product roadmaps, GTM positioning, and
platform architecture for 100+ products serving 2, 000+ enterprise clients. Team of 8, 000 and a $1.45B technology budget. Drove
$2B increase in technology-led revenue through a 5-year technology product transformation.
• Unified technology platforms across 6 acquired business units into cohesive architecture; enabled cross-BU solution selling
and reduced platform redundancy by 40%.
• Defined 5-year enterprise-wide GTM technology and product strategy integrating emerging technology innovation and
integration across GenAI, AI, ML, Cloud, IoT, Payments (introduced real-time) & Blockchain.
• Positioned Conduent as leader in real-time payment services in healthcare and transportation by launching real-time
payments hub using ledger-based technologies; generated additional $10M of revenue. Conduent Payment Hub managed
$1B+ payments in 1 year for 22 states and millions of participants.
• Transformed the technology model from enterprise shared services to autonomous technology P&Ls aligned with Service
Lines and business units. Quality of client technology projects improved by 30-35% leading to $25M annual savings in SLA
penalties. Renewals increased by 30%. Improved technology bid win rate by 10%.

Company industry:
IT Services

Chief Technology Officer

January 2017 - January 2019

Conduent

Florham Park, United States

January 2017 - January 2019

Recruited as first-ever CTO; created and implemented a 5-year technology product & services transformation. Reported to the CIO
with a team of 5, 000. Contributed $2B revenue (⅓ of company revenue) with a budget of $800M.
• Crafted and executed technology product modernization and innovation strategy. Directed technology transformations
impacting 40, 000 users and 2000 customers. Built a technology charter from the ground up.
• Managed & oversaw a team of BU Technology CIOs & GMs and reduced technology spend from $1.45B to $900M in 5 years
by directing $500M capex program to modernize and optimize products.
• Increased EBITDA by 4% and reduced time-to-implement by nearly one-third.
• Achieved 20% increase in productivity and 70% improvement in quality, attaining CMMI 3 in 18 months by standardizing
processes/procedures, eliminating redundancies, and optimizing and automating workflows: impacted 100+ technology
products and platforms with 200 implementations monthly (2400/year).
• Drove 70%+ cloud adoption for 100+ technology products, decreasing from 100+ to 20 data centers and from 120 to

Company industry:
IT Services

Business Unit Head, Enterprise Applications Services & ADM, Oracle Service Line

January 2016 - January 2017

Capgemini

Bridgewater, United States

January 2016 - January 2017

Led turnaround of the lowest revenue driving BU within the organization; member of the Americas ELT and reported to the COO.
• Selected to lead the $200 MN Oracle Service line; transformed into the fastest growing business unit for CapGemini
Americas in 18 months. Led growth from -10% YoY Revenue, EBITDA 14% to +10% YoY Revenue, EBITDA 18%.
• Defined technology & product GTM strategy; implemented a product & solutions led sales approach, adopted a global
delivery model on day 1 and standardized metrics across board.

Company industry:
IT Services

Business Unit Head, Enterprise Applications Services & ADM, Americas

January 2014 - January 2016

Infosys Technologies

Bridgewater, United States

January 2014 - January 2016

Hired at IGATE, later acquired by Capgemini, to turnaround 5% YoY decline. Reported to the CEO with a team of 5, 000. Delivered
$200M in two years. Defined products and services strategy and directed execution for enterprise and COTS solutions.
• Led IGATE M&A to Capgemini. Reported to the COO Capgemini and oversaw a team of 8000 and a P&L of $800M.
• Transformed revenue from -5% YoY to +10% YoY. Increased operating margin from

Company industry:
IT Services

Vice President, Enterprise Application Services, Financial Services

January 2013 - January 2014

HCL Axon:

Bridgewater, United States

January 2013 - January 2014

Company industry:
IT Services

Head of Enterprise Applications, Financial Services

January 2009 - January 2013

Infosys

Bridgewater, United States

January 2009 - January 2013

Company industry:
IT Services

CRM Practice P&L Leader

January 2005 - January 2009

Infosys

Bridgewater, United States

January 2005 - January 2009

Company industry:
IT Services

Program Manager

January 2002 - January 2005

Infosys

Melbourne, Australia

January 2002 - January 2005

Led CRM transformation program for Telstra

Company industry:
IT Services

Manager CRM, Automotive

January 1999 - January 2001

Mahindra & Mahindra,

Mumbai, India

January 1999 - January 2001

Company industry:
Automotive Dealership & Distributor

Education

Management Development Institute

June 1999

June 1999

Master's degree, Finance

India

CR State College of Engineering

June 1993

June 1993

Bachelor's degree, Bachelor of Engineering

India

Skills

COMPLEX PROBLEM SOLVING
Intermediate
COMPLEX PROBLEM SOLVING
Intermediate
CORPORATE FORECASTING
Intermediate
CORPORATE FORECASTING
Intermediate
GO TO MARKET STRATEGY
Intermediate
GO TO MARKET STRATEGY
Intermediate
INFORMATION TECHNOLOGY
Intermediate
INFORMATION TECHNOLOGY
Intermediate
INNOVATION
Intermediate
INNOVATION
Intermediate
LINKEDIN
Intermediate
LINKEDIN
Intermediate
OPERATING SYSTEMS
Intermediate
OPERATING SYSTEMS
Intermediate
PRODUCT INNOVATION
Intermediate
PRODUCT INNOVATION
Intermediate
PRODUCT STRATEGY
Intermediate
PRODUCT STRATEGY
Intermediate
TECHNICAL SERVICES
Intermediate
TECHNICAL SERVICES
Intermediate