راهول Kumbalathu, head regional operations

راهول Kumbalathu

head regional operations

Reliance Retail

البلد
الهند - كيرالا
التعليم
ماجستير, Operations and Marketing
الخبرات
21 years, 7 أشهر

مشاركة سيرتي الذاتية

حظر المستخدم


الخبرة العملية

مجموع سنوات الخبرة :21 years, 7 أشهر

head regional operations في Reliance Retail
  • الهند - كيرالا
  • أشغل هذه الوظيفة منذ أغسطس 2018

• Delivered a sales turnover of INR 356 crore at a 14% growth in FY 18-19, followed it by a 17% growth in FY 19-20 so far.
• Championed the omnichannel pilot for the country, delivering the highest adoption with highest order per store per day
• Successfully launched 8 new stores and plan to launch another 7 stores this year taking the tally to 63 stores in Kerala
• Realized a 50% plus sales market share in the value fast fashion Segment in the state of Kerala
• Increased the awareness and drove process compliance across document management and reduced aging to the lowest across states in India
• Providing leadership, directions and insights to the team of Regional HR, Marketing, Visual Merchandising and Cluster Operations Managers reporting directly to me

Senior Area Manager في Axiom Telecom
  • الإمارات العربية المتحدة - دبي
  • أغسطس 2016 إلى يوليو 2018

• Handled Organized retail Distribution for Huawei, Blackberry and Alcatel in the UAE market and delivered an annual Turnover of AED 300
• Successfully introduced Huawei into Lulu, Sharaf DG, and Emax
• Negotiated and closed the final Retailer distributor agreements with the specialty electronics retailer in the UAE market.
• Managed Operations and Profitability of 25 Axiom and Fono Stores under the Axiom Telecom Group in Dubai, UAE
• Forecast sales and manage every aspect of store operations to consistently meet targets and reduce operating costs
• Instrumental in launching the new Axiom concept across the marquee locations of Dubai Mall, Mall of Emirates and Deira City Centre
• Delivered a 105% sales achievement for the FY 2017 with a 15 % like for like sales growth in a sluggish market
• Lead a team of 200 direct/ indirect reports including 12 store managers; secure<10% annual staff attrition

Category Head في Sharaf DG
  • الإمارات العربية المتحدة - دبي
  • نوفمبر 2011 إلى يوليو 2016

• Led the P&L accountability for the AED 300mn division which forms 20% of total company turnover; maintaining 18% market share in a de-growing panel market
• Improved the average selling price by 25% by moving up the value chain
• Met top/ bottom-line targets by planning the buy w.r.t. Annual Operating Plan and seasonality; achieved 12% y-o-y growth during GITEX-UAE 2015
• Regulated inventory management; ensured hard goods/accessories older than 45 days to be <20% of stock-in-hand
• Received ‘Outstanding Performance Award’ for highest value sales achievement during GITEX-October 2014
• Administered activities like 'TV Exchange Fest', 'BMW+TV' Bundle, 'Brand Weeks', throughout 2014-2016, to create visibility and freshness in a competitive market
• Managed 13 Principles &Distributor relationships; developed performance-based solutions and negotiated enhanced operating margins to promote company products at 24 stores across the country
• Led a team of 4 for category management - range/ assortment planning; maintaining planogram sanctity and ensuring profitability through effective vendor management
• Increased Extended Warranty sales from 1.2% in 2013 to 2% in 2014 and launched and effectively increased the penetration of Damage Protection to 1% from 0.
• Met the 95% target of Visual Merchandising Score Card; ensured 100% execution of planogram by introducing SOPs and arranging store presentation, ambiance, and hygiene in line with corporate/ brand image by developing My Area My Responsibility (MAMR)
• Implemented systems to control store shrinkage which came down to <0.15% of turnover while cash refunds were <0.2% of cashier till turnover for average of <45 seconds per transaction
• Awarded for ‘Outstanding Performance ‘as an Area Manager for DSF-2014

Senior Manager في shopper stop ltd
  • الهند - بنغالورو
  • يونيو 2004 إلى نوفمبر 2011

 Handled the 3rd highest revenue generating store as the Youngest Store Manager in 2008; earlier in 2007, became the first Airport Retail Manager at the company’s JV with Nuance
 Led a team of 450 employees to achieve sales targets and deliver budgeted profit at store level, while meeting defined hygiene factors
- turned around the lowest SOP compliant store to be rated the best in 2010
 Achieved merchandising standards laid out by principals of lifestyle and Bridge to Luxury Brands (BTL) like Tommy Hilfiger, US Polo, Calvin Klein, FCUK, Luxottica Group, Oakley
- improved sale of private labels from 18% to 24% during 2008-09
 Enhanced contribution to sale from loyalty members which went up from 72% to 85%; recognized for enrolling 2800 First Citizen members, the highest loyalty card memberships in a single month
- played a key role in designing the 'JJWS' reward scheme
 Monitored and improved customer service levels through Mystery Shopper/ CSMM studies/ Customer Satisfaction Index (CSI) reports; ensured 15 days TAT for customer care
 Conducted and documented Fire and Safety Audit every month while quarterly audits were carried out for store assets; maintained asset registers and declared scrap regularly
 Identified 10% sales staff for the Baby Kangaroo program of which 30% cleared the assessment, as per norms
 Awarded as ‘Best Department Manager’ for the casuals/ cosmetics, sunglasses and watches category in 2005

Executive في Kumpalath Offset
  • الهند
  • ديسمبر 2000 إلى يونيو 2002

•Develop and solicit new business proposals for the printing Press
•Maintaining relationship with existing customers

الخلفية التعليمية

ماجستير, Operations and Marketing
  • في Amrita Institute of Management
  • مايو 2004

CGPA of 6.83 out of 10, summer intership with SUNTEC solutions on Transaction based banking solutions

بكالوريوس, Mechanical Engg
  • في Calicut University
  • مايو 2001

First Class

Specialties & Skills

Maintaining Business Relationships
Business Relationship Building
Merchandising Strategies
Managerial Experience

اللغات

العربية
مبتدئ
الانجليزية
متمرّس
الملايام
متمرّس
الهندية
متمرّس
التاميلية
متوسط

التدريب و الشهادات

Case Studies and Discussion (تدريب)
معهد التدريب:
Intercontinental Group of Department Stores (IGDS)
تاريخ الدورة:
June 2010