Rahul Madhukar Gham

HR Policies & Procedures

 Have set up the HR Department and standardized the functions and procedures. Designed the graduation structure and entitlements for the organization.

 Reviewed and revised the existing policies and drafted new policies and procedures in line with business operations requirements.


Workforce & Succession Planning

 Spearheaded Annual Manning budget in coordination with the Departmental Head. Reviewed the Manning structure in coordination with the Director of Finance and the General Manager in line with the Annual business forecast and budget. Submitted provisions for Capex.




On-Boarding & Induction Program

 Monitored the Onboarding procedures, right from Issuing the Job Offer Letters to Employee onboarding procedures. Involved all department representation in the induction of new staff with innovative employee engagement initiatives, which enhanced employer branding.

 Communicated employee induction with a presentation to familiarize new joiners with the rules and policies and motivate them to be more productive with the clear transmission of the company’s mission.


Visa, License & Legal Compliance

 Driven the PRO functions related to issuing new visa quotas, visa modifications, Coordination with Embassies, Consultations for registrations, attestations of Contracts, Documents, and related works.

 Closely coordinated with PRO for works related to various governmental offices, ministries, and Municipality offices for legal documentation, licensing, and renewals works.

 Improved and increased the scope of HR services by overcoming resource limitations, personality conflicts, Visa quota, timely medical Checkups, Fingerprints, Issuance and timely renewals of Residence Permits, Health and Food Handler Certificates adhering to government compliance.


HR Operations & Administration

 Developed systematic process of staff employment, appointments, Job offers, and various certificates. Monitored the preparation & timely updating and accuracy of Employee Master Data for personnel records and timely renewals.

 Realigned total travel management support to ensure hassle-free travel of employees during Joining, Vacation, and repatriation.

 Monitored the Employee Leave Management system, Personnel File Management, and timely update.



Payroll

 Delivered HR leadership, reduced Overtime payment up to 65% by monitoring and reducing unjustified Extra Work Time. Addressed employee queries on overtime and payroll. Managed the process of new joiners, promotions, demotions, employee separation, and salary adjustments.



Employee Relations & Welfare

 Achieved better work results through employee engagement initiatives, including annual dinners, Team Building activities, in-house and outside training programs, Celebrating EID, Staff Birthday, Monthly and Annual reward/recognition programs, and CSR activities.






Performance Management & Employee Evaluation

 Coordinated with Departmental Heads and employees for the Annual Performance Appraisals. Monitored the process closely to ensure fair appraisal practices are followed.




Training and Development

 Analyzed gaps and coordinated monthly, quarterly, and annual training calendars in coordination with Supervisors, Managers, and HODs.




Recruitment / Talent Acquisition

 Designed recruitment policies & procedures. Overseeing employee life cycles for all levels of employees, facilitated & streamlined the hiring process.

 Designed & successfully executed international recruitment drives in Various Countries. Saved recruitment budget by hiring suitable applicants directly from the principal recruitment Agency. Developed connections with suitable applicants and recruited senior-level positions through Head Hunting and direct reference connections.

• Formulating the annual HR Budget and recruitment plans to meet the needs of the business, performing budget forecasting, time-framing and tracking and controlling the HR & Recruitment activities
• Managing recruitment & selection process for respective departments. Working closely with the Divisional Managers on assessing their manpower requirements.
• Drafting Job Descriptions for respective job titles, Conducting Job analysis, preparing Organizational Charts for new business streams.
• Preparing demand letters, employment contract, Liaise with Labor Attachés / Embassies, consulates for attestation of employment documentations from Nepal, Philippines, Sri Lanka and India Embassies.
• Using job portals, Databank and employee referrals to head hunt candidates
• Reviewing and examining the job descriptions/ requirements for all positions to be filled, ensuring that applicants have the required experience, skills and comply with established minimum qualifications criteria
• Coordinating and arranging overseas recruitment visits in Philippines, Kenya, Nepal, India, Sri Lanka other Gulf Countries, to meet manpower requirements
• Visited Philippines, Sri Lanka, interior / remote regions of Nepal and Indian for recruitments of best suitable applicants as per job description.
• Conducting personal interviews, negotiating and finalizing salaries/ benefits in line with budgeted scales.
• Preparing Job Offers letters for all levels of successful applicants, follow up with recruitment agencies on job offer acceptance and post selection process and timely mobilization.
• Process visa apply for selected applicants and timely mobilization of employees and per operations requirements.
• Monitoring the joining process and orientation programs for new recruits. Ensure proper deployment and arrangements of food, accommodation and transportation.
• Systemizing and maintaining recruitment records, maintain secrecy on senior position recruitments, personnel information and all related correspondence and employee referral resume files
• Prepare and submit periodic HR Reports to the management.
• Visit sites for employee relation, understand their grievances, requirements, if any, and take appropriate actions.
• Support change and ensure effective implementation of all HR initiatives and personnel policies and procedures.
• Coordinate for staff training, cross training, Plan retention strategy, Succession planning for key positions.
• Ensure personnel files are maintain up-to-date and follow proper filing process for other important files / records related to administration documents.
• Timely update and monitor Human Resource Information system for reporting, analysis and controls.
• Timely execution and completion of Probation Period performance review / Annual Performance Appraisals, approvals from Management and oversee further documentations.
• Conduct systematic investigation on serious violations, prepare and submit incident reports to Management and take corrective / disciplinary actions.
• Conduct exit interview of resigned employees, understand the reason behind separation and provide necessary counseling and resolution for concerns and retain deserving employees.
• Process clearance for final settlement, Visa Cancellation, and Ticketing.
• Ensure all due benefits are paid as per Labor Law and ensure that pending issues, if any, are settled, satisfactorily before final deportation of exiting employee.
• Monitor interdivision staff transfer and ensure proper documentation.

2. Worked with Unisol Infra-services Pvt. Ltd. (August 2006 September 2007)

Company: Unisol Infraservices Pvt. Ltd. (Service Brand of RKHS)
Designation: Senior Executive HR & Admin (Pune Region)
Staff Strength: 450 Employees
Reporting to: Operations Manager (Western Region)


Company Profile: ( www.rkhs.co.in)
Unisol Infra-services Pvt. Ltd. is a service brand of Radhakrishna Hospitality Services (RKHS), a flagship engaged in Multitude of Outsourced Services for its Clients. Serving daily 2, 25, 000 meals, managing 17 million sq. ft space and Vending 1, 75, 000 cups a day, RKHS is India's Leading Food Services Company and Best in Class Partner for Facilities and Business Support Service Solutions.

3. Worked with Panoramic Group of Companies (15 May 2001 to 30 July 2006)

Company: Pancard Clubs Ltd.
Designation: Human Resource Executive
Reporting to: Business Head


Company Profile: ( www.panoramicworld.biz)
Panoramic Group of Companies is a diversified multi-national conglomerate with presence in India, USA, NZ and China. The group is active in the business of Hospitality, Recreational Clubs, Specialty Food Products, Herbal Products and Information Technology. The group has hotels in USA & New Zealand besides properties in Pune, Goa, Shirdi, Malvan and Thane.

4. Worked with Talera Group ( January 1999 to December 2000)

Company: Hotel Sunderban
Designation: Front Office Executive
Reporting to: Owner / Director