Business Operations Manager
Brand New 247
مجموع سنوات الخبرة :3 years, 11 أشهر
1- Delegating work to staff and managing their workload and output
2- Promoting staff development and training;
implementing and promoting equality and diversity policy;
3- supervising Customer service team
4- Responding to customer inquiries and complaints;
5- Attending conferences and training.
6- Interviewing and Recruiting new staff and train them;
7- Organizing the office layout and maintaining supplies of stationery and equipment;
8- managing filing systems;
9- Organizing the office layout and maintaining supplies of stationery and equipment;
10- Coordination and check up with company contractors
11- Preparing and Entering website data
12- Preparing and monitoring advertising channels including social media and email
13- Supervising the user interface of website and creating new designs
14- Making researches and contacting new suppliers for goods,
15- Checking and supervising sales process and returns
16- Following up with shipping company by their website, email and telephone
17- Coordinating and following up with website designers, programmers and technical
18- Recording the annual leaves and vacations of employees
19- Controlling the company warehouse
20- Buying company goods and supervising the whole process from placing the order to delivering and depositing them
21- Hold meetings set by company and other parties
22- Evaluating employees performance and work
23- Handing over the employee's salaries
Tested ERP system (Account payable, account receivable, general ledger and inventory modules) and write different priorities reports
Working at EtQ, Inc. A Web-based enterprise software platform for Quality, Compliance, Environmental, and Health & Safety as a Software Quality Assurance Tester.
Software quality assurance tester who tested a variety of modules and processes designed to comply with the FDA Food Safety Modernization Act, manage, measure quality, compliance processes and execute organizational change using different techniques (Automation and manual Testing).
I worked as a volunteer who provides support and assistance to the official receptionist, answering phone calls, managing training sessions, welcoming people who visit the center, doing Arabic/ English typing when required and some other other tasks.