Supervisor
TSC
مجموع سنوات الخبرة :12 years, 1 أشهر
Working as a Home center. Supervisor. Responsible for complete home-center supervision to ensure that the quality, quantity, costumer service. New Business opportunities and merchandising. Dealing with suppliers for old and new lines of products. Managing supermarket and front end as per business requirements.Team meetings and team encouragement plans.
Supervising a team of 20 people.
Handling the entire home center alone without having a department manager.
Taking care of other departments in the store as per the business requirements.
• Worked in Mphasis since Dec, 2010 - Sep, 2011
• Worked in Mphasis since Dec, 2010 - Sep, 2011
• LeapOn Adventures private ltd: Jan, 2009 - Dec, 2010
Summary of Responsibilities:
In Mphasis (as Customer Support Officer)
• Worked in semi voice process on Insurance Claims processing and Anti Money Laundering (AML)
• Taken care of Insurance Reinstatement processing
• Due Diligence mechanisms as part of claim processing
• Risk assessment on Politically exposed persons (PEP)
• Risk rating on business acceptance
• Flagging off AML after exhaustive investigation
• Ensures respective SLA for different cases in different countries is met
• Certificate of appreciation for excellence in Training in Mphasis
In Leapon
• Given cost effective, knowledgeable travel consultation in the areas of flight arrangements, hotel accommodations, car rentals, restaurants, excursions
• Collaborated with vendors to promote exclusive travel packages
• Utilized internet and vendor websites to research and report on pricing, availability, features, hotel profiles, resorts, tour itineraries, geographical facts, sightseeing tours, currencies, travel advisories and special events
• Contributed to the workplace administratively like billing disputes and collections
• Have extensively used Via for ticketing
• MS word
• MS excel
• HTML
• LeapOn Adventures private ltd: Jan, 2009 - Dec, 2010
Summary of Responsibilities:
In Mphasis (as Customer Support Officer)
• Worked in semi voice process on Insurance Claims processing and Anti Money Laundering (AML)
• Taken care of Insurance Reinstatement processing
• Due Diligence mechanisms as part of claim processing
• Risk assessment on Politically exposed persons (PEP)
• Risk rating on business acceptance
• Flagging off AML after exhaustive investigation
• Ensures respective SLA for different cases in different countries is met
• Certificate of appreciation for excellence in Training in Mphasis
In Leapon
• Given cost effective, knowledgeable travel consultation in the areas of flight arrangements, hotel accommodations, car rentals, restaurants, excursions
• Collaborated with vendors to promote exclusive travel packages
• Utilized internet and vendor websites to research and report on pricing, availability, features, hotel profiles, resorts, tour itineraries, geographical facts, sightseeing tours, currencies, travel advisories and special events
• Contributed to the workplace administratively like billing disputes and collections
• Have extensively used Via for ticketing
• MS word
• MS excel
• HTML
• Completed graduation in B.A. in 2007 • Passed Higher secondary examination from J&K Board of school education
• Passed secondary school examination from J&K Board of school education
• Grade in English in High School: A