Sr. Network Engineer
Advance Tech
Total years of experience :13 years, 3 Months
Establishing networking environment by designing system configuration, directing system installation, defining, documenting, and enforcing system standards;
The design and implementation of new solutions and improving resilience of the current environment;
Maximizing network performance by monitoring performance, troubleshooting network problems and outages, scheduling upgrades and collaborating with network architects on network optimization;
Undertaking data network fault investigations in local and wide area environments, using information from multiple sources;
Securing network system by establishing and enforcing policies, and defining and monitoring access;
The support and administration of firewall environments in line with IT security policy;
Reporting network operational status by gathering, prioritizing information and managing projects;
Upgrading data network equipment to latest stable firmware releases;
Configuration of routing and switching equipment;
Configuration of firewalls;
Remote support of on-site engineers and end users/customers during installation;
Remote troubleshooting and fault finding if issues occur upon initial installation;
Capacity management and audit of IP addressing and hosted devices within data centers;
Speaking with customers via email and phone for initial requirement capture
Administer work in team environment and manage an array of technical issues for all customers.
Participate in all team meetings and provide installation and onsite support to all customers and resolve all issues effectively and within timeframe.
Identify and resolve all infrastructure issues for equipment and software and monitor effective deployment of customers.
Analyze customer requirement and coordinated with various departments to recommend effective solutions as per client expectations.
Provide technical support to both internal and external customers and process all purchase orders and provide required input to same.
Coordinate with consultants maintain knowledge on account status and resolve all issues
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