رجاء عواج, Receptionist

رجاء عواج

Receptionist

Lieu
Émirats Arabes Unis - Dubaï
Éducation
Etudes secondaires ou équivalent, علم نفس
Expérience
9 years, 8 Mois

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Expériences professionnelles

Total des années d'expérience :9 years, 8 Mois

Receptionist
  • janvier 2017 à janvier 2019

patients and visitors by greeting patients and visitors, in person or on the telephone, answering or referring inquiries.
•Optimizes patients' satisfaction, provider time, and treatment room utilization by scheduling appointments in person or by telephone.
•Keeps patient appointments on schedule by notifying provider of patient's arrival; reviewing service delivery compared to schedule; reminding provider of service delays.
•Comforts patients by anticipating patients' anxieties; answering patients' questions; maintaining the reception area.
•Ensures availability of treatment information by filing and retrieving patient records.
•Maintains patient accounts by obtaining, recording, and updating personal and financial information.
•Obtains revenue by recording and updating financial information; recording and collecting patient charges; controlling credit extended to patients; filing, collecting, and expediting third-party claims.
•Maintains business office inventory and equipment by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies; verifying receipt of supplies; scheduling equipment service and repairs.

Floor management à VFS Tasheel International
  • Émirats Arabes Unis
  • janvier 2014 à janvier 2017

Clint’s services clerk:
•Average processed applications per day: 40
•Typical client satisfaction: 95%+
•Average transaction per day: AED 100, 000
•Target: 35 applications per day
•Ticketing, hotel booking and travel insurance.
•Facilitating meet and assist at the airport.
•Documentation for visa submission.

Customer Service Officer à THE FIRST GREAUP
  • Émirats Arabes Unis
  • janvier 2013 à janvier 2014

Éducation

Etudes secondaires ou équivalent, علم نفس
  • à al hassan 2 king
  • janvier 2019

of​ ​participation​ ​​ ​​ ​​ ​​ ​​ ​​ ​​ ​​ ​​ ​​:

Etudes secondaires ou équivalent,
  • janvier 2009

Specialties & Skills

Marketing
reception
Customer Service
Government
CUSTOMER RELATIONS
CUSTOMER SERVICE
DELIVERY
DOCUMENTATION
FILE MANAGEMENT
FINANCIAL
INSURANCE
INVENTORY MANAGEMENT
MICROSOFT BACKOFFICE

Langues

Arabe
Expert
Anglais
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Français
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