Soft Services Manager
Al Mulla Group
Total des années d'expérience :33 years, 11 Mois
As a Soft Services Manager, I handle hospitality, Housekeeping, pest control, indoor and outdoor plant maintenance, façade glass cleaning and maintenance.
Ensure day to day operation is smooth.
Head of Housekeeping department at New Mowasat Hospital,
As a Housekeeping Manager had to take care of overall responsibility of day to day operation, staff recruitment, training, maintain KPI, monthly and yearly requisition, event management, allocating staff, daily staff briefing, taking daily rounds and ensure clean, safe and hygiene environment. During my tenure we achieved JCI and Canadian accreditation
As project Manager handle the entire team of Hospitality, Mainetance and Administration staff, over look day to day activity, petty cash, staffing requirement, training, time sheet & pay roll, transporation, rise monthly invoice, ect.
interviewing the candidates, selection of various category staff, staff accommodation, new staff medical process, staff residence, mobilisation of staff, training,
check daily arrivals and check outs, go around the property, check reports and log books. Training, staff promotion, budgeting,
Check daily check in and check outs, handle Guest complaints, escort, make sure day to day operation is smooth, go around the properties.
block rooms for daily arrival, check out, request for room amenities, escort Guest, coordinate with other departments, preparing night clerk report,