Rajat Khatri

• Served as a strategic analytics advisor, driving impactful initiatives across diverse organizations.
• Influenced over 700 managers through comprehensive capability-building programs, enhancing their analytical skills.
• Architected data-driven transformation roadmaps that aligned with business objectives, fostering measurable growth.
• Spearheaded cultural shifts towards data adoption, promoting a data-centric mindset across teams.
• Leveraged advanced analytics and business intelligence to uncover insights, enabling informed decision-making.
• Collaborated with cross-functional teams to implement innovative solutions that improved operational efficiency.
• Championed the integration of customer insights into strategic planning, enhancing customer experience and satisfaction.

• Led the Data & Analytics Centre of Excellence, driving impactful cross-functional analytics initiatives across marketing, operations, and customer experience.
• Collaborated with senior leadership to enhance strategic decision-making, achieving a 4.2/5 stakeholder satisfaction rating through effective BI transformation.
• Engineered a centralized analytics infrastructure by integrating Snowflake, Tableau, and diverse marketing/delivery datasets, establishing a unified business intelligence ecosystem.
• Championed data-driven insights that improved operational efficiency and customer engagement, positioning the organization for sustained growth.
• Fostered a culture of analytics adoption across departments, empowering teams to leverage data for strategic initiatives and enhanced performance.

• Spearheaded Business Intelligence initiatives, evolving analytics from tactical reporting to a strategic advisory role, enhancing decision-making processes.
• Led team transformation, fostering a culture of collaboration and innovation, which improved cross-departmental partnerships.
• Developed and executed a Customer Data Platform (CDP) architecture, integrating diverse data sources into a Single Source of Truth (SSOT).
• Established comprehensive data governance frameworks, ensuring compliance with GDPR and boosting data quality, thereby increasing executive trust in analytics outputs.
• Championed data-driven strategies that informed business decisions and drove organizational growth, positioning the company as a leader in data analytics and customer insights.

• Established and scaled a Data Analytics & BI function from the ground up, leading a team of 10+ to support a multi-brand real estate ecosystem.
• Achieved a remarkable 2x improvement in conversion rates, earning consecutive Superstar awards for outstanding performance.
• Pioneered analytics operations in Dubai, overseeing delivery for over 100 banks and 50 merchants across CEMEA, SEA, and Australia.
• Maintained an impressive Net Promoter Score (NPS) of 87+ for two consecutive years, reflecting exceptional client satisfaction.
• Delivered actionable portfolio analytics and insights for financial services clients in the USA and UK, driving strategic decision-making and business growth.
• Leveraged data-driven insights to enhance customer engagement and optimize business processes across diverse sectors.