Senior Systems Analyst
Sonata Software Pvt Ltd
Total years of experience :10 years, 9 Months
• Providing offshore Support to Windows Server 2008, 2012, maintaining around 1000 physical and virtual servers in five data centers in different plants across the globe.
• Managing VMware infrastructure environment with 10 ESX servers, 500 plus virtual machines.
• Installing, Configuring, Troubleshooting DHCP, DNS.
• Updates, patching and software installations through WSUS Servers.
• Build new servers (commissioning) Virtual as well as physical as per requirement.
• Decommissioning of Virtual & physical servers.
• Increase/ decrease Memory, CPU, Disk space in Virtual server.
• VM Servers build & rebuild (Deploying the New VM from the Template and Cloning from an Existing VM) as per the client request through change management process.
• Creating and managing VM Ware cluster. Enabling HA and DRS features in a cluster.
• P2V and V2V conversions by using VMware Converter.
• Perform Data restoration with Legato Networker.
• Troubleshooting OS issues, hardware problems.
• Performance Monitoring, Event Log Monitoring, Disk Management.
• Awareness on ticketing tools to manage ITIL framework i.e. incidents, changes, problem etc.
• Server Disk Space Management, Backup & Recovery Management.
• Handling Change, Incident and Problem Management on ITIL based processes.
• Providing offshore Support to Windows Server 2008, 2012, maintaining around 1000 physical and virtual servers in five data centers in different plants across the globe.
• Installing, Configuring, Troubleshooting DHCP, DNS.
• Installing, Configuring, Troubleshooting File Server, Print Server.
• Updates, patching and software installations through WSUS Servers.
• Build new servers (commissioning) Virtual as well as physical as per requirement.
• Decommissioning of Virtual & physical servers.
• Increase/ decrease Memory, CPU, Disk space in Virtual server.
• Configuring & Maintaining Active Directory resources.
• Perform Data restoration with Legato Networker.
• Troubleshooting OS & application issues, hardware problems.
• Performance Monitoring, Event Log Monitoring, Disk Management.
• Coordinating with customer through Weekly meetings for understanding their requirements, planning it & implementing the same.
• Awareness on ticketing tools to manage ITIL framework i.e. incidents, changes, problem etc.
• Server Disk Space Management, Backup & Recovery Management.
• Administration using Windows 2003/2008 R2 Server i.e. user account, configure domain user account, managing group, OUs, Group Policy etc.
• Coordinating with the third party vendor for hardware support for Physical server.
• Handling Change, Incident and Problem Management on ITIL based processes.
Completed Bachelor of Computer Application in Karpagam Arts & Science College (Autonomous) -Affiliated to Bharathiar University with aggregate 68 %.
➢ Completed Higher Secondary in Kendriya Vidyalaya Missamari, Assam in 2008 with aggregate 74%. *CITY IS NOT LISTING. HENCE SELECT PUNE, AS ITS A MANDATORY FIELD
➢ Completed SSLC in Kendriya Vidyalaya Missamari, Assam in 2006 with aggregate 75.6 %. *CITY IS NOT LISTING IN THE FIELD.AND ITS A MANDATORY FIELD, HENCE SELECTED BHUBANESHWAR