Assistant Manager HR
Paradise Food Court Pvt Ltd
مجموع سنوات الخبرة :13 years, 8 أشهر
• Handling End Recruitment of Mid and Senior Level Positions.
• Evaluate job structure, job design and create job descriptions and headcount forecasting. Maintaining employer brand at all levels to attract and retain the best talent.
• Taking care of Orientation & On Boarding for new joiners.
• SPOC for All HR related matters, Grievance handling.
• Work closely with business leaders and employees to improve work relationships.
• Conducting Employee Engagement Activities across the organization.
• Responsible for Quarterly performance appraisal of all employees.
• Handling Probation appraisals of employees.
• Handling Reward and Recognition program.
• Responsible for Performance Management System.
• Initiate Performance Improvement Plan (PIP) for non-performing employees and handhold them for their performance improvement
• Responsible for Analysing Trends within HR, HR Analytics, and Weekly & Monthly HR KRA review reports.
• Managing out sourced employees and coordinating with recruitment vendors.
• Planning and visiting the campuses for conducting and executing successful campus recruitment drives.
• Business Partnering and strong business acumen, visiting company stores to co-ordinate the store level Leadership team & HR from corporate to know the challenges in terms of manpower and suggesting necessary steps to improve the HR process at store level.
• Taking care of employee exit interviews and formulating strategies to improve the employee retention rate.
• Accountable for the entire exit process.
• Conducting exit interviews.
• Handling No Due Certificates and Full & Final settlement of all resigned employees.
• Issuing Experience and Relieving letters.
GENERAL HR ACTIVITIES
• Responsible for maintaining Employee Database, Employee Files of all on-roll and out-sourced employees.
• Responsible for Manpower dimensioning and preparing Organizational Structures of all Functions.
• Preparing Reports - Employee Headcount/Dash Board, monthly and quarterly attrition status report.
• Conducting Employee Satisfaction Survey.
• Handling the Internal Audit conducted by third party on half yearly basis.
• End to End Recruitment Cycle, right from sourcing the right talent, salary negotiation, offer issuance and keep in touch with the candidate until the candidate is placed.
• Hands on experience working on Oracle Taleo, recruitment tool from oracle.
• Manpower Vendor Coordination.
• Manages administration of and adherence to human resources policies and procedures, advises.
• Create employment contracts as required by local law or practice.
• First point of contact to respond to employee queries related to policies and guidelines.
• Establish strong one-to-one connect with managers through formal and informal interactions.
• Meet new joiners in the Practice to help settle down and manage their probation period.
• Conduct first day induction for new joiners in the organization
• Support and assist the HR leader in coaching and guiding line managers and leaders in all aspects of employee relations (ER) including disciplinary and grievance matters. Manage departures by conducting exit interviews and liaising with payroll for the calculation of gratuity and end of service benefits.
• Work closely with Payroll to ensure validation of the monthly payroll.
• Contribute to discussions on future systems development, evaluating existing functionality and making recommendations for enhancements.
• Developing and producing HR metric reports on a regular basic such as headcount, turnover, absence and demographic breakdown reflected visually where appropriate.
• Works closely with line management and employees to provide support, planning and problem solving; fosters open communication with business partners and employee population.
• Assisting in the design and implementation of Key HR Processes.
• Giving employee guidance in Human Resources Related subjects and conduct Policy refresher sessions across the organisation to create awareness of HR policies
• Assist in coordinating and improving the company performance management program.
• Educate managers and employees on correct practices, ensuring standards are adhered to and all documentation is complete.
ACCOMPLISHMENTS:
I was one of the key members in HR team to provide the support in successful implementation of Oracle (HCM & Taleo) in El Seif.
I formulated the policies & procedures based on the HR practices to streamline the HR process across the organization. The polices formulated are related to Recruitment, Leaves, HR letters, End of Contracts & Business Travel. These policies helped the company in getting the ISO certification.
Got rewarded by the management for the effective formulation of policies & implementation.
KEY RESULT AREAS:
• RECRUITMENT
Analysis of manpower Requirement.
Scrutinizing CV’s through job portals
Screening and short listing the Applications
Calling the short listed candidates by way of Email and Tele calling
Preparing Offer Letter and Appointment Letter for the Selected Candidates
Preparing Candidates Files with all necessary documents (joining formalities of new employees)
Calling for References
Managing Induction of New Employees
• PAYROLL MANAGEMENT
Collecting attendance details of employees from all units across India.
Preparation of monthly salary statements for all the units through HRMS software.
Handling and solving of employees grievance with regard to their pay.
• STATUTORY COMPLIANCES
Preparing monthly PF, ESIC and PT statements.
Ensure that all Statutory Compliances with regard to Medical Insurance and Provident Fund are met and are provided to the employee on joining.
Ensuring timely submission of ESIC and PF Returns.
Timely payment of professional tax and labor welfare fund.
• EMPLOYEE RELATIONS
Analyze and identify employee performance, behaviour and motivate them with appropriate recognition and rewards.
Ensure that the Grievance Management Process is monitored with regard to accommodation, working hours & environment, uniform, identity cards, salary discrepancies, ESIC etc and brought to closure with high resolution rate.
Educate employees on their eligible benefits and ensure they are rightly acquired.
Conducting Employee engagement activities.
TIME OFFICE MANAGEMENT
Verifying daily attendance, absenteeism and late coming reports and sending to the Department Heads on fortnight basis.
Maintaining of Attendance, Leave & Labor Department related works.
• SELECTION AND RECRUITMENT
Screening applications, Conducting initial screening and telephonic interviews
Assisting managers for effective recruiting through Head Hunting.
Coordinating in organizing induction programs.
Maintaining of candidates Data Bank for various positions.
• PAYROLL
Preparation of monthly pay statements through MS-Excel.
• STATUTORY COMPLIANCE
Preparation of PF, ESI & PT remittances and submission of all returns at Govt. Depts.
• OTHER HR FUNCTION
Conducting employee engagement activities and motivating them to participate actively in Engagement Activities.
Preparation of MIS, Maintain personnel files & Service Matters