Raji Nawwas, Product Manager

Raji Nawwas

Product Manager

FIS - Future Information Systems

Location
United Arab Emirates
Education
Master's degree, Marketing Management
Experience
3 years, 5 Months

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Work Experience

Total years of experience :3 years, 5 Months

Product Manager at FIS - Future Information Systems
  • Palestine - Ramallah and Al Bireh
  • April 2016 to December 2016

During my work time, I've been coordinating the inventory movement and making orders from the vendor, as well as supporting and directing the account managers for their field visits, furthermore, developing strategies to enhance the product sales with the needed reports for the management. In addition, I have been organizing and managing the event's plans and timeline, and creating and developing new sales channels. Also I have the ability to manage the social media pages and company website.

Direct Sales Support Executive at Wataniya mobile
  • Palestine - Ramallah and Al Bireh
  • January 2012 to February 2014

I have expanded my inventory movement skills, and my follow up skills. As well as, maximize the full support to the direct sales team on their daily, weekly and monthly operations. Re-engineering the handset’s ordering processes to minimize the SLA. Provide the management with the needed reports.

Sales Support Executive at Wataniya Mobile
  • Palestine - Ramallah and Al Bireh
  • September 2011 to December 2011

Holding the responsibility of coordinating the inventory movement in every field, and ensure to follow up with existing and prospective customers in timely manner. As well as, I was responsible to give the
full support to the direct sales team on their daily, weekly and monthly operations.

Internship at Al-Rafah Bank
  • Palestine - Nablus
  • June 2010 to July 2010

In the Customer Service Department: I learned how to give credit and open accounts and what information is required to be submitted when the client opens an account with the bank.
Check department: I learned good information about the kinds of checks and what are the aspects of checks.
Management and loans department, which qualify me how to study the client’s situation and collecting information about the client and how to collaborate with my colleague as a team work .

Education

Master's degree, Marketing Management
  • at Eastern Mediterranean University
  • July 2015

Projects: The Impact of Total Quality Management on Organizational Performance, SWOT Analysis of MARDO EMU, GAZPROM (Strategic Assessment of a Public Corporation), and Marketing Plan Proposal.

Bachelor's degree, Management Information System
  • at Najah National University
  • December 2010

Specialties & Skills

Customer Service
Organizing
communication skills
analatical skills
business research
reporting skills
solving customer issues

Languages

Arabic
Expert
English
Expert
French
Beginner

Training and Certifications

Microsoft Excel (Training)
Training Institute:
Wataniya Mobile
Project Management ‘‘Primavera’’ (Training)
Training Institute:
Korean-Palestinian IT Institute of Excellence
Participating in the National Employment Week as organizer (Training)
Training Institute:
Shark Youth Forum
Open Source ‘‘Drupal’’ (Training)
Training Institute:
Korean-Palestinian IT Institute of Excellence
Microsoft Access (Training)
Training Institute:
Wataniya Mobile