Sr. Implementation & support engineer
Systech Digital Ltd
Total years of experience :8 years, 1 Months
employees biometric database management system & BGMEA's directors biometric database management system since April 2016.
• Database project management.
• Provide general administrative and operational support.
• Installation of database workstation & training factories management to operate the system.
• Providing real time support.
• Working with 4000 factories everyday with real time database software management .
• Receive information from clients & maintain CRM database.
• I have to ensure regular monitoring the system is sound or not & documentation the process.
• Implement & update work layout.
• Ensure security system.
• Train new Q/A members.
• Submit reports to project manager about every single issues.
• Taking initiative steps to solve issues with deadline & maintaining quality assurance.
• Attend meetings with several authorities about new business ideas & implementation.
• Create M&E report for both BGMEA & SDL management.
Studied Bachelor of computer science & engineering, completed thesis with VANET.
Studied 4 year diploma engineering,completed industrial training on Networking & software development.