F&B Manager
Sodexo
Total years of experience :18 years, 2 Months
Managing one of the premium property of the company, operating 5 outlets and Banquet operations.
Managing a family business, our company is one of the oldest in the town, in the operations for more than 20 years dealing with more than 100 clients.
* Responsible for maintaining the existing client relationship and to build new relationships and adding more clients to increase the business
*Ensure required Par level stocks are maintained in order to meet the demand.
*Create invoices and deliver the products to the clients before the deadline.
*Ensure record keeping sand accounting systems are up to date.
*conduct period inventories to ensure stocks are matching with accounting system.
*Ensure the staffs are happy, efficient and receiving their salaries on time
Responsible for entire restaurant operations
P&L management
Inventory analysis and initiate cost control activites
Respond for social media reviews and maintain guest relationships
Staff trainings n performance analysis
Resolve customer complaints and regain trust.
Strategic planning of the restaurant-Sales, cost, staffing, n bottom line.
Intimate Local store Marketting and support the sales growth.
Periodic meeting with suppliers, contractors and stake holders, talk about operations concerns and executive agreed terms.
California Pizza Kitchen (High Casual Dining)
Gourmet Gulf Company L.L.C. May 2011 - Till date
Dubai-UAE
Restaurant Manager
DUTIES & RESPONSIBILITIES
• Ensure that the restaurant operates efficiently and effectively within the Company's fiscal and operational guidelines.
• Ensure adherence to all local laws and regulations
• Develop initiatives to build sales, profitability and guest counts, and Maintain effective cost controls in support of these initiatives.
• Ensure all safety and security systems and procedures are followed to ensure health and safety of employees and guests.
• Making weekly and monthly P N L, Monthly Sales comparison, Manager reports time to time.
• Responsible for the physical/aesthetic maintenance of the restaurant.
• Ensure that all menu items are made according to standards and presented in a professional manner.
• Ensure established standards of food safety and sanitation are maintained.
• Respond to guest comments and criticism in a constructive and positive manner, looking at such as an opportunity to build guest count. Educate and empower subordinate and associates to act in a similar capacity.
• Ensure a safe and secure work and dining environment for associates and guests.
• Carry out the responsibilities in accordance with all applicable policies.
• Demonstrate high ethical standards at all times, adhering to standards laid out in the Company's policy.
• Conduct regular associate/departmental meetings, utilizing tools provided by the support office
• Orient all new hires utilizing company handbooks and support materials, conduct periodic on job training
• Involved in forecasting and generating restaurant annual budget, maximize profit opportunities
By developing realistic budgets.
• Analyze monthly operating statements and determine reasons for variances. Manage operational expenses to maximize profit potential.
• Responsible to meet or exceed budgeted sales and profit goals.
• Maintain effective PR with clienteles, suppliers, and internal departments.
Asha's Contemporary Indian Cuisine (Fine Dining)
MH.Alshaya.co.LLC. Apr 2008 - Apr 2011.
Abu Dhabi - UAE
Restaurant Supervisor
Taj Residency, Taj Group of Hotels Sep 2006 - Mar 2008
Bangalore - India
F&B service Assistant
Welcom Hotel Grand bay, ITC&SHERATON Group Of Hotels Feb 2006 - Aug 2006
Vizag - India.
Bartender
MA (Tourism mgmt), M.K.University, Madurai. India. (2006-2009)
Diploma in hotel management (3 years), State institute of hotel management, Trichy -15, India. (2003-2006)Higher Diploma in hotel management,
Higher secondary, S.B.K.Hr.Sec School, Aruppkottai, Tamilnadu.India (2001-2003)