Raju Anakapalli

Till management round the clock.
• Improving sales of different money exchange products of Travelex.
• Preparing performance reports of colleagues on a weekly basis
• Providing service to customers in terms of Remittance & Foreign Currency.
• Operational Procedures and Processes: Adhere to company and location policy and procedures including
Audit and Risk
• Executing marketing campaigns and strategies to the organization to increase sales.
• Performing all tasks including computing of mail documentation & filing.
• Capture and communicate local competitor insight.
• Execute operations in line with standard operating procedures and coach staff on operating disciplines
Ordering and supplying of other currencies in different stores
• Preparing DAY END reconciliations.

•Pre and post service to membership holder’s
•Resolving every query related to CCIL membership
•Approval and allocation of holiday accommodation to customers
•Collection of data and generating leads
•Tele-calling, making appointment, approaching clients and briefing about products and converting them into a sale
•Planning events and creating referral’s from existing customers
•Conducting weekly meetings with daily reports available

Creating and maintaining credit history files
Analyzing and assessing the creditworthiness of account/client using external credit risk management reports
Supporting the collection team for accounts receivable portfolio
Documenting daily collections activity
Researching account disputes and billing discrepancies
Performing account and payment reconciliations
Responding to credit inquiries from external and internal clients
Identifying delinquent accounts requiring external collection efforts
Identifying bad debt or financial exposure
Submission of detailed Credit and Collections report to superior’s

Increasing room ratio and hotel occupancy
• Approaching MNC companies for Hotels TIE UP’s
• Executing tour and accommodation packages.
• Marketing for Choice Hospitality Services.
• Supervising services for customers.