Raju Mahlawat

Noc Engineer at Ericsson India Ltd

• India - New Delhi
• July 2009 to June 2016

BSS & NOC (Network operating center) Engineer during this time period
for Alarm Monitoring & fault Rectification internal & external and support the field
engineer Online. Regular monitoring of BSC and operation and maintenance checks on all sites alarm.Maintain the daily outage report in Delhi circle & collect the reason with field
Team and validate the sheet with TOCO.

Maintaining & Analysis of Outage report on daily basis
 Alarm Monitoring and Rectification and Escalation.
 Monitoring of BSC for fault rectification like CF and TRX faults.
 Co-Ordination & Support to Field engineers in resolving problems that arise during
integration phase of the network.
 Co-ordinate & provide support to O&M team members of remote locations for
fault rectifications From NOC.
 Monitoring of BSC site Alarm system and accelerate the data to the field Engineers
in local alarm,
 OSS (BSC) Command Handling Monitoring, checking and maintenance of Bharti
Airtel (Mobile) Switch, Monitoring of the electric alarms, CF faults.
 Providing backend support for rectification of outages, CF and TRX faults.
 Providing technical support for problem solutions.
 Dispatching of Work Order to Field operational Egg.
 Create Manual Work Order.