rakan afandi, Manager, Sales & customer care & Community Care

rakan afandi

Manager, Sales & customer care & Community Care

KINAN International Real Estate Development Co.

Location
Saudi Arabia - Jeddah
Education
Bachelor's degree, هندسة حاسب الي
Experience
12 years, 6 Months

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Work Experience

Total years of experience :12 years, 6 Months

Manager, Sales & customer care & Community Care at KINAN International Real Estate Development Co.
  • Saudi Arabia - Jeddah
  • My current job since February 2014

Real estate-Sales

Villas Inspection & Acceptance from contractors .
warranty ticketing .
confront customers & support them .
Dealing with all complains and solved .
Quality checkup .
Daily Follow up and reporting .

مدير مبيعات والعنايه بالمجتماعات السكنيه at kinan real estate
  • Saudi Arabia - Jeddah
  • My current job since February 2014

Provide the market study pricing when needed for targeted products and areas
Generate data & traffic for potential buyers & targeted customers
Manage the sales process by Leading the sales process meetings and the sales journey
Sales campaign.
Achieving targets.
Market review.
Creating a pricing model and setting criteria’s for products.
Closing deals in a professional way.
High negotiation skills.
Creating Release Strategies.
Preparing strategic plans for the development of sales and business
Permanent employee training.

IT Coordinator at saudi industrial projects /pepsi cola
  • Saudi Arabia - Jeddah
  • November 2012 to January 2014

Bilingual: Arabic and English
IT skills
Manage the servers & Active directories
Support and configure Nortel telephones, Toshiba photocopier Machines, hp printers, and Outlook Mails.
Extension and maintenance of computer networks and Internet
Maintenance of all desktops, laptops, and printers software and hardware.
 Ability to produce reports and presentations to a professional standard.
 Always willing to embrace new methods and concepts, to improve efficiency and
Productivity.
 An eye for quality and detail. Also ensure tasks are completed safely, correctly, and on time.
 Willingness to work to and meet strict deadlines, doing whatever it takes to get the job done.
 An active and enthusiastic group member and a motivational leader when it comes to team
Work in performing tasks.

مهندس سلامه at مجموعه بن لادن قطاع العماره والانشاءات
  • Saudi Arabia - Jeddah
  • June 2012 to November 2012

اعطاء محاضرات عن السلامه في المشاريع ومواجهه العمال واعطائهم التعليمات ومراقبه سير العمل فيما يخدم الحفاظ على سلامه ارواح العاملين بالمشروع وايضا سلامه المشروع من الكوراث او الحوادث واعطاء تعليمات وتوجيهات للمراقبين ( مراقبي السلامه )

موظف الدعم الفني at مؤسسه محمد يوسف ناغي
  • Saudi Arabia - Jeddah
  • February 2012 to June 2012

اصلاح المشاكل مراقبة البرامج والعمل عليه اقتراح قائمه المشتريات المطلوبه للشركه مراقبة الشبكه بشكل عام وجرد الاجهزه

دعم تقني وفني - تتدريب لمده شهرين at شركه كنان للتطوير العقاري - احدى شركات صافولا
  • Saudi Arabia
  • August 2011 to October 2011

التعامل مع الاجهزه وصيانتها والتعامل مع الموظفين حل مشاكلهم اقتراح البرامج المساعده لهم اداره وتحكم في الصلاحيات

Education

Bachelor's degree, هندسة حاسب الي
  • at جامعه 6 اكتوبر
  • July 2011

Specialties & Skills

Vending
Emotional Intelligence
Complaints Handling
Customer Service Skills
Customer Service Management
العناية بالعملاء
التفاوض
الاداره
التعامل مع جميع الادارات
العمل مع الفريق
الذكاء العاطفي
حل المشاكل
تفكير ابداعى
القيادة
الاقناع
البيع

Languages

English
Expert

Training and Certifications

شهاده الاوشا الخاصه بالسلامه المهنيه (Certificate)
Date Attended:
June 2012
Valid Until:
June 2012

Hobbies

  • كره القدم