Trade Finance Consultant
EURO EXIM BANK
Total years of experience :15 years, 3 Months
Job Profile
•Handling a Team Size of 65 - 75 Trade Finance Executives
•Handling a group of 4 Team Leaders.
• Negotiated delivery terms with national and international clients assistance
• Determined project goals and prepared project completion schedules.
• Established quality standards for each assigned project.
•Tracked project progress and presented regular reports to clients.
•Monitored client programs and identified potential risks.
•Designed mitigation plans and implemented quality assurance procedures.
•Ensured that all project timelines were met in accordance with client specifications.
Thank you
Job Profile
•Handling a Team Size of 12 - 20 Agents .
•Working in the Outbound/Inbound Sales Process & Renewals.
•Quality Assured Certification Check on Live Calls.
•Quarterly Targets in terms of Team Sales & Quality.
•Quality Session with the Team quality support functions.
•Assuring Team Leaves, Transport Roster & Conducting Fun Activities.
•Providing a “WOW”experience to Customers.
•Maintaining Customer satisfaction ( C-SAT) as per Member Comments in Sales Process.
IYogi Technical Services is a remote technical support firm deals in Consumer Electronics/Devices based in Gurgaon. IYogi offers support services regarding Windows operating systems, software applications, antivirus/antispyware, hardware, networking devices, and peripherals. is a leading provider of online technical support services to consumers and small businesses across a wide range of computing and communications devices and software
Working in the Outbound Sales Process & Renewals.
•Assuring and providing the customer with adequate services alongwith sales.
•Achieving the monthly targets in terms of Team Sales & quality.
•Also Interacting with the Team quality support functions.
•Assuring Team Transport Roster for Smooth Team Function.
•Maintaining Customer satisfaction ( C-Stat) as per Member Comments in Sales Process.
Convergys India Pvt.Ltd is one of the Largest Business Processing Organization in India deals in Software Research & development of Technical, Non Technical & Travel Processes
Working in the Banking Sales Process : CITIBANK NRI.
Assuring and providing the customer with adequate services after sales.
Achieving the monthly targets in terms of Team Sales & quality.
Also Interacting with the Team quality support functions.
Maintaining Customer satisfaction ( C-Stat) as per Member Comments in Sales Process
Job Profile
•Handling the Research & develpoment of Software Packages.
•Providing the Technical Assistance to customer as well.
•Assuring and providing the customer with adequate services after sales.
•Achieving the monthly targets in terms of quality.
•Also performing Team quality support functions
Operations
Post Graduate Diploma in Business Administration - 3 Year
Post Graduate Diploma in Computer Application - One Year
Bachelor of Business Administration - 3 Year Degree.
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