Product Development Manager
Medical Reference Center
Total years of experience :3 years, 8 Months
• Improved NPS by 20% through successful Customer Survey program implementation.
• Collaborate with cross-functional teams (CS team, finance, operations, & IT) to ensure alignment of marketing activities with overall objectives.
• Maintain solid relationships with key clients through exceptional communication strategies.
• Increased patient traffic by 30% by developing and implementing online and offline marketing strategies to promote services, or the organization as a whole.
• Analyze data to measure campaign effectiveness and make data-driven decisions.
• Established and maintained relations with UKs top fast fashion brands like Boohoo, Nasty Gal & PLT, resulting in increased sales.
• Monitored the critical path report for 100+SKUs to ensure on-time delivery.
• Submitted weekly sales reports to track £600K-£900K worth of total revenue and provide insights to the CEO on sales performance against goals.
• Facilitated shipment and logistics, by preparing documentation like packing lists and commercial invoices
• Updated accurately all the necessary information of sales orders into the ERP system
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