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Ramadan Ahmed, sales and customer service

Ramadan Ahmed

sales and customer service·فودافون

Egypt

Bachelor's degree, LAW

Work experience

Total years of experience: 4 years, 5 months

sales and customer service

September 2011 - January 2016

فودافون

Cairo, Egypt

September 2011 - January 2016

I have 8 years experience in customer service and selling of all products, how to sell and promote the product in a simple and easy way for customers, assisting the customer in choosing the most appropriate for him, providing after-sales service to the customer and how to please the customer, helping colleagues to improve the level of work and raising their level, and working under any pressure , And create a spirit of competition to show the employee’s level in progress and achieve goals, and provide the customer with comfort, work in any job and at any level, whatever the difficulties and do not need much training.
Company industry:
Telecommunications
Job role:
Marketing and PR

Education

Cairo University

May 2016

May 2016

Bachelor's degree, LAW

Egypt

GPA (percentage): 70%

GPA (percentage): 70%

Faculty of Law - Lawyers and Legal Consultants, Legal and Administrative Affairs

Skills

Customer Satisfaction

Expert

Teamwork

Expert

Performance Enhancement

Expert

Working Under Pressure

Expert

Technical Support

Expert

team leadership

Intermediate

COMMUNICATION SKILLS

Expert

FAST

Expert

LANGUAGES

Intermediate

MICROSOFT OFFICE

Expert

MICROSOFT POWERPOINT

Intermediate

MICROSOFT WORD

Expert

OPERATING SYSTEMS

Intermediate

ORACLE

Intermediate

SELF MOTIVATED

Beginner

MICROSOFT EXCEL

Intermediate

purchasing

Expert

sales coordination

Expert

mobile

Expert

typing

Expert

office administration

Expert

market research

Expert

marketing

Intermediate

materials

Intermediate

marketing support

Expert

operation

Intermediate

after sales support

Expert

problem solving

Expert

sales support

Expert

teamwork

Expert

order

Expert

outlook

Expert

mail

Expert

Languages

Arabic

Native Speaker

English

Intermediate

Memberships

Bingo Mega Store

Respect

January 2018

Training and Certifications

Certifications
ICDL
Jul 2015

Hobbies and interests

Photographer , Football , Reading , Awimming and Running

I won in Running road in UAE from 10 years ago .