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Ramadan Ahmed, sales and customer service

Ramadan Ahmed

sales and customer service·فودافون

Egypt

Bachelor's degree, LAW

Work experience

Total years of experience: 4 years, 5 months

sales and customer service

September 2011 - January 2016

فودافون

Cairo, Egypt

September 2011 - January 2016

I have 8 years experience in customer service and selling of all products, how to sell and promote the product in a simple and easy way for customers, assisting the customer in choosing the most appropriate for him, providing after-sales service to the customer and how to please the customer, helping colleagues to improve the level of work and raising their level, and working under any pressure , And create a spirit of competition to show the employee’s level in progress and achieve goals, and provide the customer with comfort, work in any job and at any level, whatever the difficulties and do not need much training.
Company industry:
Telecommunications
Job role:
Marketing and PR

Education

Cairo University

May 2016

May 2016

Bachelor's degree, LAW

Egypt

GPA (percentage): 70%

GPA (percentage): 70%

Faculty of Law - Lawyers and Legal Consultants, Legal and Administrative Affairs

Skills

Customer Satisfaction
Expert
Customer Satisfaction
Expert
Teamwork
Expert
Teamwork
Expert
Performance Enhancement
Expert
Performance Enhancement
Expert
Working Under Pressure
Expert
Working Under Pressure
Expert
Technical Support
Expert
Technical Support
Expert
team leadership
Intermediate
team leadership
Intermediate
COMMUNICATION SKILLS
Expert
COMMUNICATION SKILLS
Expert
FAST
Expert
FAST
Expert
LANGUAGES
Intermediate
LANGUAGES
Intermediate
MICROSOFT OFFICE
Expert
MICROSOFT OFFICE
Expert
MICROSOFT POWERPOINT
Intermediate
MICROSOFT POWERPOINT
Intermediate
MICROSOFT WORD
Expert
MICROSOFT WORD
Expert
OPERATING SYSTEMS
Intermediate
OPERATING SYSTEMS
Intermediate
ORACLE
Intermediate
ORACLE
Intermediate
SELF MOTIVATED
Beginner
SELF MOTIVATED
Beginner
MICROSOFT EXCEL
Intermediate
MICROSOFT EXCEL
Intermediate
purchasing
Expert
purchasing
Expert
sales coordination
Expert
sales coordination
Expert
mobile
Expert
mobile
Expert
typing
Expert
typing
Expert
office administration
Expert
office administration
Expert
market research
Expert
market research
Expert
marketing
Intermediate
marketing
Intermediate
materials
Intermediate
materials
Intermediate
marketing support
Expert
marketing support
Expert
operation
Intermediate
operation
Intermediate
after sales support
Expert
after sales support
Expert
problem solving
Expert
problem solving
Expert
sales support
Expert
sales support
Expert
teamwork
Expert
teamwork
Expert
order
Expert
order
Expert
outlook
Expert
outlook
Expert
mail
Expert
mail
Expert

Languages

Arabic

Native Speaker

English

Intermediate

Memberships

Bingo Mega Store

Respect

January 2018

Training and Certifications

Certifications
ICDL
Jul 2015

Hobbies and interests

Photographer , Football , Reading , Awimming and Running

I won in Running road in UAE from 10 years ago .