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Fakhr Eldein Mahmoud, Key Account Manager

Fakhr Eldein Mahmoud

Key Account Manager·Royal Sands Tours

Kuwait

Bachelor's degree, accounting

Work experience

Total years of experience: 18 years, 5 months

Key Account Manager

January 2017 - Present

Royal Sands Tours

Al Kuwait, Kuwait

January 2017 - Present

-Promoting and marketing the business.

-Dealing with customer queries and complaints.

-Providing advice about visas or passports.

-Recruiting, training and supervising staff.

-Managing budgets.

-Maintaining statistical and financial records.

-Planning.

-Selling holidays and insurance.

-Oversee the agents within your agency (or cluster of agencies) to ensure coverage for business operating hours—coordinating off-work schedules for vacations, personal/sick time, fam time, etc.

- Creating Honeymoon packages fro A to Z.

-Doing presentation for the whole Honeymoon package.

Company industry:
Hospitality & Accomodation
Job role:
Sales

Key Account Manager

January 2014 - December 2016

Elite Holidays Travel & Toursim

Al Kuwait, Kuwait

January 2014 - December 2016

-Promoting and marketing the business.

-Dealing with customer queries and complaints.

-Providing advice about visas or passports.

-Playing an integral role in new business pitches and hold responsibility for the effective on-boarding of new clients.

-Responsible for the development and achievement of sales through the direct sales channel.

-Focusing on growing and developing existing clients, together with generating new business.

-Creating Honeymoon packages fro A to Z.

-Doing presentation for the whole Honeymoon package.

Company industry:
Hospitality & Accomodation
Job role:
Sales

Travel Consultant

January 2011 - December 2013

Al safat travel and tourism

Al Kuwait, Kuwait

January 2011 - December 2013

1- Achieving all given business targets.
2-Handling Customers Complains
3-Solve problem on spot
4-Create new ideas to improve our organization
5-Following up agents to support them against any problems
6-Giving training and assist for the new comers

Company industry:
Hospitality & Accomodation
Job role:
Sales

Travel Consultant

January 2008 - December 2010

Quality global travel and tourism

Al Farawaniyah, Kuwait

January 2008 - December 2010

1-Achieving all given business targets.
2-Handling Customers Complains
3-Solve problem on spot
4-Create new ideas to improve our organization
5-Following up agents to support them against any problems
6-Giving training for the new comers

Company industry:
Airlines
Job role:
Sales

Education

benha university

October 2006

October 2006

Bachelor's degree, accounting

Egypt

GPA (percentage): 60%

GPA (percentage): 60%

Skills

Agents
Expert
Agents
Expert
Aviation
Expert
Aviation
Expert
Accounting
Expert
Accounting
Expert
Travel
Expert
Travel
Expert
Consulting
Expert
Consulting
Expert
Problem-solving
Expert
Problem-solving
Expert
Agents
Expert
Agents
Expert
Aviation
Expert
Aviation
Expert
Accounting
Expert
Accounting
Expert
Travel
Expert
Travel
Expert

Languages

English
Expert
Arabic
Native Speaker
French
Beginner

Training and Certifications

Certifications
Passenger Fares & Ticketing Course