Supervisor
Mado Turkish Restaurant- Weshal General Trading & Contracting Company
Total years of experience :6 years, 3 Months
Oversee all front and back of the house restaurant operations., Ensure customer satisfaction through promoting excellent service; respond to customer complaints tactfully and professionally, Maintaining quality control for all food served, Analyze staff evaluations and feedback to improve the customer’s experience, Project future needs for goods, kitchen supplies, and cleaning products; order accordingly. Oversee health code compliance and sanitation standards., Seek ways to cut waste and decrease operational costs, Generate weekly, monthly, and annual reports
Train new employees and provide ongoing training for all staff. Doing monthly inventory.
Take orders and serve food and beverages to patrons at tables in casino. Check with customers to ensure that they are enjoying their meals and take action to correct any problems. Communicate with customers to resolve complaints or ensure satisfaction.
Making plans and programs for accepting complaints, suggestions and opinions and providing feedback. To solve all problems experienced by the drivers with the guests instantly. To solve all problems experienced by the guests with the drivers instantly. To facilitate the access of Arab guests to payment problems and all uber vehicles within the borders. Immediate support for language problems in the vehicle
Ensuring guests are receiving high-quality service. The day-to-day duties range from training all levels of servers, overseeing the proper order and flow of dishes, informing staff about specials and food that is sold out, and keeping the dining areas clean and organised. Taking orders and serve food and beverages to patrons at tables in the restaurant. Checking with guest to ensure that they are enjoying their meals making recommendations, providing them with accurate bills, serving them food and drinks, processing payments, and supplying them with whatever they need in a timely manner.and take action to correct any problems. Communicating with guests to resolve complaints or ensure satisfaction.
Faculty of Economics and Administrative Sciences