Crewing Manager
Allianz Middle East Ship Management
Total years of experience :17 years, 3 Months
• Managing all aspects of seagoing personnel administration.
• Supervising the implementation of crew department procedures as planned and executed by department staff.
• Budgeting and cost control for entire crewing department.
• Managing the coordination with manning agents for selection of officers and ranks and ensure timely delivery of qualified applicants through pro-active, strategic, and effective processing of recruitment
• Assess and implement improvements for crew scheduling and deployment procedure.
• Ensure all hired crew meets STCW, flag state and client requirements.
• Supervising and monitoring vessels’ crew relief planning and rotation.
• Developing relationships with clients and end users ensure all client requests are met and sustained.
• Supervising interviews, getting the selected candidates to be approved by Management and the various Charterers with whom vessels are chartered.
• Attending to seafarer’s grievance and ensure proper closure.
• Assist with other group projects business development when required.
• Produce, monitor and analyze regular reports related to crewing department.
• Managing, supervising, representing and leading crewing department.
• Supervise recruitment and placement.
• Vetting the CVs, documentation, validity and requisite flag state endorsements, certification required of the proposed candidates according to the type of vessel and required experience.
• Develop and manage relationship with crew suppliers and manning agents, to ensure quality and consistency in hiring process.
• Ensuring the crew are properly certified according to IMO, Flag, Port State and Class requirements.
• Supervising and monitoring the joining formalities including the visas, travel documents and all the logistics involved during Sign ON / Sign OFF of crew
at different ports.
• Controlling the overall annual crew budget for the entire fleet.
• Monitoring of crew P&I and medical claim documentation.
• Produce and monitor regular reports; concerning salary, contracts, welfare and vacation schedules, etc.
• Resolving employment disputes with seafarers and their representatives.
• Perform any other related duties as Management may require from time to time relating to crewing requirements.
• Member of the Emergency Response team and acting as crew welfare officer.
• Supervising, monitoring and leading the crewing department staff and crew.
• Ensuring that each vessel is manned with qualified and experienced seafarers and makes sure all seafarers meet the client contractual requirements.
• Establishing and executing annual crew plans & budgets and planning on future company and crew developments.
• Implementing new policies & procedures for crewing department.
• In charge of re-structuring and change management as per management desires.
• Verifying and approving crew related expenses and make sure each vessel crew expense will not exceed the budget as per contract.
• Representing crewing department with internal/external clients and sub-contractors.
• Resolving employment disputes with seafarers and their representatives and ensuring smooth completion of same.
• Liaising with public sectors and agencies and evaluating agents, suppliers and sub-contractors.
• Extending support to commercial by providing competitive crew budget and efficient crew management and operation.
• Ensure crewing department meets KPI and oversee crew performance management adhere with client requirement.
• Responsible for overseas and local expat offshore crew hiring for Arabian, Indian, Singapore and Far East fleets.
• Responsible for marine / technical staff (onshore) recruitment such as Port Captain, Port Engineer, HSE Officer, Technical Staff, Electricians, Mechanics, Storekeepers, Freshers for Cadet programming etc.
• Vessel visits to ensure crew well being onboard.
• Identifying the crew requirements (headcount and competence required) with the assistance of operation department and prepare advertisements and inform agents about the requirements
• Ensuring that credentials submitted by applicants are properly checked and verified
• Monitor and ensure crew data base are up to date (personal records, medical and training records, STCW certification, flag endorsements etc.)
• Identifying training needs of seafarers and initiating further actions
• Ensuring that the performance of all Officers and Ratings are to be appraised in accordance with the Company's appraisal system and liaising with OPS/HSE department
• Planning and conducting interview (Direct / Online) for selected candidates
• Preparing job offer and arrange visa, flight tickets, accommodation, etc. requirements for successful candidates and inform unsuccessful candidates
• Planning the short term and mid-term crew change with team mates
• Proper correspondence with various agencies for sign off/on visa and other arrangements for overseas mobilization and demobilization
• Maintaining crew and office staff personnel record and monthly report to
PR department for the renewal of Visa, Security pass, Seamen card etc.
and pre-notification for the employees
• Arranging and keeping record of necessary trainings & medical for the crew as per requirements with assistance of HSE department
• Preparing HR Department monthly reports to managements and produce other Crew related reports to other departments and top-level managements
• Prepare memos, warning letters, service letters, notices, etc.
• Arranging and monitoring various endorsements (for COC & GMDSS) and other flag requirements.
• Responsible for execution of crew related issues of chartered vessel’s crew
• Developing job description and person specification with the help of line manager, preparing job adverts, organizing/filing resumes, telephone screening, scheduling job interviews, shortlisting and assistance in selection
• Prepare interview plan for overseas recruitment and arrange accordingly with coordination of agencies
• Recruitment of office staff (non managerial level), shut down project crew like QA/QC, Safety Officers, Site Manager, Site Supervisor, Admin, Time Keeper, Accountant, Clerk, Foreman, Welder, Fabricator, Rigger, Helper, refectory engineers, masons and other specialists etc
• Arranging training, induction and mentoring of new employee
• Assisting payroll, assess and get approval for employee advance and reimbursement claims
• Keeping accurate records of staff leave, sick leave, absence, departure/arrivals
• Maintaining personnel files in both paper and computer
• Assisting Public Relation department for visa, health insurance, Oil Field Security Pass and other related jobs
• Arranging air ticket, local transportation and accommodation (Hotel / camp) for crew
• Obtaining gate passes for different project sites
• Preparing crew change schedules and maintains Time & Attendance management
• Providing administrative support in the preparation of correspondence, reports, schedules, confidential materials and various employee issues
• Assisting with Accounts to prepare payrolls and checking HR related client's invoices
•Understanding the client’s business processes and their requirements.
•Master data Templates Preparation - Customer Master, Material Master (SD Requirement)
•Customized Sales Documents
•Responsible for Pricing and Order to Cash Process
•Worked in depth on all components of Pricing including Condition technique, Condition types, Access sequences, Condition tables.
•Configured Item Category determination.
•Configured routes determination.
•Customized Customer Account Groups and Number ranges.
•Configured Partner determination.
•Customizing Material Determination Material Listing/ Exclusion.
•Configured Bill of Materials.
•Free goods- inclusive and exclusive.
•Shipping Point and Storage Location Determination.