National Key Account Manager - Pharma & Healthcare
Kuehne Nagel
Total years of experience :15 years, 1 Months
National Key Account Manager - Pharma & Health Care Riyadh, KSA
Kuehne+Nagel
July - Present
Country Head responsible for the Pharma & Health Care Vertical and a broad base of Pharma companies across Saudi Arabia
Responsible to manage the Logistics & Supply Chains for Corporate Partners & Global Accounts
Direct Reporting to Country Sales Manager with Dotted reporting to Regional Key Account Manager, Dubai.
Business Development - to harness new business and retain the exiting volumes
Bridge to streamline transport related matters, resolution of issues arising from the daily operational activities.
Responsible for the validation of invoices, billing to customer & collections.
Business Development for various transport projects, depending on customer requirements.
Conduct carrier & liaise with traffic Coordinators & warehouse to efficiently execute business.
Attend the weekly/monthly meetings with department’s heads.
KSA import and export documentation preparation for customs and VAT formality.
Avid user of CRM with daily updates on potential opportunities and interactions.
•Trade lane growth:
Lead the development of all air & sea products on in-scope trade lanes.
Year-on-year volumes growth.
Pre-paid or collect business split tracking general market conditions.
•Profitability:
Ensure that business transacted on nominated port pairings is CM1 profitable.
Lead role in the identification of non-profit making volumes for escalation.
Support the development of product ‘investments’, ie: LCL box, Air BSA, etc.
•Collaboration:
a. Tactical planning with key-stakeholders including:
o Daily dialogue & support of country commercial teams at all levels
o Engagement with Carrier Management, in-country, region & global.
o Agree carrier selection and cost guidelines with carrier management.
o Agree recommended and minimum selling guidelines with Country Sales Leadership, for input and publication of the Sales Pricing Tool.
o Weekly conference call schedule: mobilise the collaborative process with overseas Trade Partner country/s, engaging with Product teams.
o Agree, schedule and align sponsorship of bilateral trade visits.
o Engage with Regional Heads of the Premier program to support or align key initiatives that impact the development trade, in-country or overseas.
CEVA business development by selling air/ocean freight, warehousing and trucking.
Manage a team of Business Development Executives & achieve team sales targets.
Weekly sales performance reviews and performance analysis.
Manage trade documentation & provide smooth operation activities for key accounts.
Maintain & maximize profitable growth from existing key customers.
Tender Management for CEVA Century accounts.
DAMCO business development by selling air/ocean freight, warehousing and trucking.
Manage trade documentation & provide smooth operation activities for key accounts.
Grow network alliance with forwarders alliances for consolidation around the globe.
Maintain & maximize profitable growth from existing key customers.
Achieve monthly sales target of +5000 USD/month
Procurement and pricing for FMCG annual freight contracts.
Ensure adherence to credit limits granted to customers & follow up payments.
Build strategic relationship with customers, carriers and agents globally.
Market intelligence of competitor activities in the region.
Achieve monthly sales target of +3000 USD/month & lead the sales force
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