Operations Supervisor
Khidmah LLC
مجموع سنوات الخبرة :18 years, 10 أشهر
1) Assigns workers their duties and inspects work for conformance to prescribed standards of cleanliness.
2) Investigates complaints regarding housekeeping service and equipment, and takes corrective action.
3) Coordinates work activities among departments.
4) Conducts orientation training and in-service training to explain policies, work procedures, and to demonstrate use and maintenance of equipment.
5) Inventories stock to ensure adequate supplies.
6) Evaluates records to forecast department personnel requirements.
7) Makes recommendations to improve service and ensure more efficient operation.
8) Prepares reports concerning, payroll, and department expenses.
9) Performs cleaning duties in cases of emergency or staff shortage.
10) Examines building to determine need for repairs or replacement of furniture or equipment, and makes recommendations to management.
11) Attends staff meetings to discuss company policies and patrons' complaints.
12) Issues supplies and equipment to workers.
13) Establishes standards and procedures for work of housekeeping staff.
14) Records data regarding work assignments, personnel actions, and time cards, and prepares periodic reports.
15) Screens job applicants, hires new employees, and recommends promotions, transfers, and dismissals.
1. Responsible for establishing and maintaining high sanitation standards in all food preparation area
2. Responsible for the Maintenance and the cleanest of all F&B service and Kitchen Equipment
2. Responsible for guiding the all subalterns staff and in the performance of their jobs in accordance to Hotel policies and procedures.
3. Responsible for achieving financial goals, by minimizing costs without compromise in Hygienic condition.
4. Responsible for implementing the Policies and Procedures in operating the Stewarding Department
5. Responsible for ensuring sufficient operating equipment and cleaning supplies for the operation.
6. Responsible for the administration, operation and coordination of the Stewarding Department in absence of the chief steward
7. Responsible for providing functional assistance to operation during peak periods and functions.
8. Responsible to keep F&B equipment inventry book up to date.
9. Responsible to maintain all F&B area free of pest at all time
10. Responsible for administration and the disposal of the waste
Responsible for guiding the hostess, waiter/waitress and bus boy/girls in the performance of their jobs.
Responsible for ensuring sufficient operating guest supplies, beverage supplies and operating equipment
during outlet’s and Banquets operation.
Responsible for the over all sanitation and cleanliness of the event during the shift.
Responsible for the proper maintenance and good working order of all equipment, furniture and fixtures in the outlet.
Responsible for consistently implementing the service standards and operating procedures in the outlet.
Responsible for ensuring sufficiency of manpower in the shift.
Performs other duties and responsibilities assigned by immediate superior, which leads to guest satisfaction and profit for the hotel.
responsible for all public areas, including lobby, restaurants, lounges, executive offices, pool area, public washrooms, garden areas, corridors, pathway, banquets, perimeter of hotel, heart of the house corridors, locker rooms, staircases etc. and your role will include key responsibilities such as:
•Inform Superiors about any damage or theft, loss to hotel property
•Supervise daily the cleaning of hotel public areas
•Supervise and coordinate pest control, flowers, plants and periodical cleaning operations in the area of responsibility
•Conduct on-job training to subordinates and maintain all records
•Report maintenance defects and follow up with Engineering
•Clean public areas in emergency situations
•Inspect for cleanliness, proper amenities and maintenance defects
•Report all lost and found articles immediately to the desk coordinator
responsible for cleaning and performing the following tasks to the highest standards:
Organizing Cleaning team to clean guest bedrooms and bathrooms include Vacuum rooms and corridors
Change and replenish bed linen, towels and guest amenities in line with company guidelines
Undertake regular deep cleaning tasks
Check and Restock and maintain required level house keeping store on daily basis
Be environmentally aware
maintain records of recycling waste.
Manage guest requests in a timely and efficient manner
Comply with hotel security, fire regulations and all health and safety legislation
Carry out lost and found property procedures
Assist other departments wherever necessary and maintain good working relationships