Project Quality Manager
HERE Technologies
Total years of experience :19 years, 0 Months
• Managed USD 1.5 million worth of high-definition mapping projects
for leading automotive industry clients.
• Lead and manage multi-disciplinary project teams to deliver
increased efficiency and enhanced customer experience.
• Oversee project portfolios, ensuring timely delivery, budget adherence,
and scope management.
• Utilize project management methodologies like Agile, Waterfall, and
Scaled Agile for project planning and implementation.
• Implement Six Sigma controls to reduce errors and enhance process
efficiency.
• Undertake lean diagnostics and value stream mapping to identify
areas for improvement and prioritize change initiatives for maximum
benefits.
• Drive automation initiatives, aiming to increase lean savings across
various projects.
• Introduce Scaled Agile Framework to deliver value streams that result
in quantifiable business impacts.
• Maintain regular communication with project steering committees and
working groups, providing updates on progress, issues, and risks.
• Champion the implementation of robust quality processes and risk-
based thinking to enhance decision-making.
• Conduct 8D approach root cause analysis to foster continuous
improvement and resolve problems effectively.
• Proficient in Root Cause Analysis, fostering continuous improvement
and problem resolution.
• Utilized risk-based thinking and advanced analytical techniques for
informed decision-making.
• Supported lean activities, optimizing operational efficiency and
workflow streamlining.
• Facilitated seamless collaboration with cross-functional teams,
ensuring effective communication and integration.
• Demonstrated strong leadership, consistently motivating teams to
strive for excellence.
• Ensure the creation of training documents and organize formal training
sessions for team members.
• Mentor and guide project teams to maintain high standards of
performance and foster a culture of continuous improvement.
• Spearheaded HR Operations projects valued at GBP 1 million, with a strategic focus on enhancing UK and Ireland payroll systems.
• Streamlined daily HR operations to guarantee high-quality output and adherence to strict deadlines.
• Forged strong partnerships with key stakeholders to align project planning and ensure efficient execution.
• Crafted comprehensive resource allocation and contingency strategies, fostering interdepartmental coordination.
• Boosted client satisfaction by integrating stakeholder feedback into collaborative improvement efforts.
• Provided leadership and mentorship to HR executives and process leaders, enhancing team capabilities.
• Maintained clear and responsive communication with UK stakeholders, delivering insightful reports and resolving inquiries.
• Proactively managed risks and escalated issues in a timely manner, ensuring stakeholder engagement.
• Implemented rigorous quality audits to uphold strict compliance with industry regulations and internal procedures.
• Championed the development and delivery of targeted training programs, including a successful Oracle Software migration from the UK to India.
• Led the execution of employee training initiatives to drive performance excellence and achieve business objectives.
• Conducted thorough quarterly and annual performance reviews, fostering a culture of continuous improvement and accountability.