Business Process Analyst
Home Centre - Landmark Group
Total years of experience :22 years, 11 Months
To minimize the losses and maximize the profit.
To introspect our current systems to identify whether we are competent enough in systems to improve our business.
To minimize the work load and maximize the efficiency and make employees life simpler to deliver better for the organization.
Aditya Birla Retail Limited from Feb 2010 to Dec 2011 in Bangalore as Assistant Manager -
Operations and got transferred to Chennai as Assistant Manager - Task Force Team, to handle the loss making 20 stores and turn into profit. This role is basically to convert the negative
contributing 20 stores into positive within 09months period.
• Appreciated as a GREAT MOTIVATOR & PEOPLE ENABLER by the management by training and enabling people at work place.
• Appreciated and been given Magic Card acknowledged by CEO for "NEVER SAY GIVEUP
ATTITUDE".
• Been appreciated for being a true value champion by adhering to the company value
systems and enabled people by creating a right mindset across the circle.
• I would definitely interfere in anything which affects the customer and causes losses to the company even if it is not in my jurisdiction with a appropriate approach.
• Learned more in people handling and believing in still learning and give back the learning to the organization.
• One of the amazing learning I got in this organization, even I say that I got 3.5years
experience in 01.3years. I got a very wide additional store operations knowledge and learnt the bottom point of cost control in food retail business.
• Been implemented lot of new processes and best practices which enhances customer
experience and business. These practices have been considered for all India store
operations.
Galaxy Entertainment Corporation Ltd, \[A Future Group Company\], at Bangalore as Operations
November 2007 - Feb 2010 - Manager Operations - Bangalore, Handled 06 units
May 2007 - October 2007 - Unit Manager, Handling single unit at Coimbatore
November 2006 - May 2007 - Department manager, Big Bazaar, Coimbatore.
• Was hired by Trends Invogue (P) Limited, from October 2005 to October 2006 in Chennai as a salon manager. It is part of Cavin Kare Group, Operates two brands in Chennai, Bangalore
& Delhi. \[LIME LITE & GREEN TRENDS\].India's leading unisex beauty salon.
• Was hired by TATA COFFEE Limited, from August 2004 to October 2005 in Chennai as a café
manager.
• Was hired & got opportunity to learn about retail and study about customer relationship by
Lifestyle International (P) Limited, from July 2001 to August 2004, in Chennai as a Customer
service representative.
• Bachelor Degree in Chemistry (Bsc) - Govt arts college, Karur. (1998 - 2001)