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Ramesh Sigdel, section in-charge

Ramesh Sigdel

section in-charge·Select Market

Saudi Arabia

High school or equivalent, science

Work experience

Total years of experience: 13 years, 3 months

section in-charge

February 2015 - July 2018

Select Market

Abu Dhabi, United Arab Emirates

February 2015 - July 2018

Company industry:
Retail & Wholesale
Job role:
Management

Bakery Chef( Store In-Charge)

September 2011 - November 2014

International Royal Bakery

Sharjah, United Arab Emirates

September 2011 - November 2014

• Reporting to the Operation Manager of day to day operation of the Store.
• Briefing the staffs on daily basis and motivating to ensure that each customer is provided quality customer service.
• Directly involved in the opening of New Retail outlets.
• Supervise and control that the bakery production is in conformance with Company’s SOP. (Quality, time, hygiene, cleanliness and presentation specifications.)
• Prepare the bakery display of the store and ensure its maintenance as per the company’s SOP.
• Inventory management, cost control and maximization of the store’s sales and profits.
• Coaching and training of staff, in order to improve performance and to achieve the department’s objectives and targets.
• Daily check up on the smooth performance of all store machinery and equipment.
• Fill all paper works of the store (evaluation of employees, store, scheduling, product ordering…)
• Assign tasks and responsibilities to staffs and validate their job descriptions.

Company industry:
Retail & Wholesale
Job role:
Management

Bakery/ Pastry Supervisor

August 2008 - August 2011

MAF Carrefour Hypermarket

Doha, Qatar

August 2008 - August 2011

• Coordinated with Section Manager to ensure success of the Section and to provide quality customer service.
• • Supervise and control that all the Bakery/ Pastry production is in conformance with Company’s SOP. (Quality, time, hygiene, cleanliness and presentation specifications.)
• Daily check up on the smooth performance of all store machinery and equipment.
• Inventory management, cost control and maximization of the store’s sales and profit.
• Fill all paper works of the store (evaluation of employees, store, scheduling, and product ordering…)
• Managed department staff.
• Managed inventory of the department.
• Responsible for the recruitment of staff and personnel.
• Ensured that company’s SOP are respected
• Ensured that HACCP plan is respected
• Ensured that company’s quality manual is implemented correctly and respected
• Ensured customer satisfaction


• Supervision and work distribution according to the job specific roles and routines.

Company industry:
Retail & Wholesale
Job role:
Management

Head Baker

March 2005 - August 2008

MAF Carrefour Hypermarket

Doha, Qatar

March 2005 - August 2008

• Did the mixing and baking of ingredients according to recipes to produce bakery products such as breads, pastries, cakes, and many others.
• Responsible for baking goods for use of sales as specialty baked product.
• Done measurement of flour and other ingredients for preparation of dough, batters, fillings and icings with the help of graduated containers and scale.
• Done rolling and cutting of dough to give proper shape to the food item.
• Responsible for observing and adjusting the temperature of the oven during baking process.
• Unload the trays after bake of bread, took it out and put aside to cool.
• Responsible for checking all the equipment for safety and health regulations.

Company industry:
Retail & Wholesale
Job role:
Management

Education

Shree Janta secondary School

July 2000

July 2000

High school or equivalent, science

Nepal

Skills

Staff Supervision
Expert
Staff Supervision
Expert
Customer Satisfaction Analysis
Expert
Customer Satisfaction Analysis
Expert
Vendor Managed Inventory
Expert
Vendor Managed Inventory
Expert
Customer Service
Expert
Customer Service
Expert
Customer Satisfaction
Expert
Customer Satisfaction
Expert
Staff Supervision
Expert
Staff Supervision
Expert
Customer Satisfaction Analysis
Expert
Customer Satisfaction Analysis
Expert
Vendor Managed Inventory
Expert
Vendor Managed Inventory
Expert
Customer Service
Expert
Customer Service
Expert
Customer Satisfaction
Expert
Customer Satisfaction
Expert

Languages

Hindi
Expert
Arabic
Beginner
English
Expert