Costumer service & Sales
hyundai
Total years of experience :14 years, 3 Months
*Ensure that all documentation related to the purchase & sales currently and is in accordance with company policy and procedures.
*Coordinate with the warehouse to make sure that vehicle is transacted on the system and to be delivered on time.
*Be on contact with the workshops in case of any problem during the warranty or any damage before or through delivery.
*Coordinate with credit control department for final financial release so as to make invoices.
* Provide the stock control department any information about the quantity status and gives an explanation if needed.
*Ensure that all customers are aware of the terms and conditions of purchase or sale, Such as warranty conditions and service schedules, that all relevant documents are received.
*Relevant storage of documentation in order to be reference when needed.
*Supervise the handover and delivery of new vehicle being supplied to costumer.
*Carry out quality control procedure for new vehicle arriving form PDI (pre delivery incapacitation) or stores before delivery or display.
*Invoices for sold vehicles immediately after delivery.
*Maintain secure storage of all documents, service books, hand book, insurance documentations and other related items.
*Create sales orders on the system & replace & cover the sales person if needed.
*Create service contract on the oracle system.
. Oracle Updating, Creation of new staff numbers, Entering the Assignment after joining.
. Creating the new staff numbers whose applications are sent to labor for approval.
. Providing the new staff nos for the concerned depts.
.Handling of Business trips,
Coordinate for the approval of the advance amount to the staff, settlement of business trip after return of the staff.
. Loan, Receiving applications, organize in an excel sheet, making statements, insert details in the system, Failing.
. Summer training (school and university students) Preparing joining letters, Date and Salaries, Coordinate with Dept.
. Medical reimbursements entered thru excel sheet.
. Answering Bank calls for employments verifications.
. Employments notice checking (joining date, salary, grade, Designation) & start Papiamento date of each element.
. Arabic letter (Traffic department, consulate, salary & experience cert)
. English letter (Salary, salary transfer, experience, working period) Directly thru Oracle