Rami Alshawabkeh, Senior Quality Assurance Officer

Rami Alshawabkeh

Senior Quality Assurance Officer

Eskadina

Location
Jordan
Education
Bachelor's degree, Computer Science
Experience
12 years, 11 Months

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Work Experience

Total years of experience :12 years, 11 Months

Senior Quality Assurance Officer at Eskadina
  • Jordan - Amman
  • My current job since September 2019
Software Quality Assurance Lead at DIS (Wareef United team at GAZT) at Wareef
  • Saudi Arabia - Riyadh
  • December 2018 to August 2019
Senior Software QA Engineer at Integrated Technology Group (ITG)
  • Jordan - Amman
  • May 2018 to December 2018

• Review functional and design specifications to ensure quality compliance of individual project deliverables.
• Develop and review test requirements, test plans, test matrices, and test suites for ITG Software products.
• Develop and execute manual and automated test cases to increase regression coverage as well as new functionality testing.
• Identify conditions where a software system could fail and build test scenarios.
• Work closely with development teams to triage and isolate problem areas in multiple applications.
• Document and/or review testing results working closely with Developers and Professional Services colleagues to resolve reported issues.
• Provide subject matter, business-process expertise and technical leadership in the resolution of bugs and design issues.
• Make recommendations to enhance product usability and increase value to end-users.
• Identify and report software defects to development teams via bug tracking system.
• Participate in the Agile project flow providing feedback in all areas, paying close attention to high risk areas and communicating testing concerns; adhere to team priorities and work well in an integrated developer/tester environment.
• Become a subject matter expert on existing and new features ensuring they can be fully and thoroughly tested; review logs for troubleshooting and create new and update existing test cases.
• Ensure High Quality in all deliverables: software, test cases, bug cases, automation plans, and documented results.
• Coach and develop team members to increase the team’s bench strength and flexibility.
• Prioritize and organize testing tasks in order to contribute to meeting project and product deployment goals on-time and on-budget.
• Understand and evaluate new testing techniques and technologies, develop skills in new technologies.
• Complete special projects and assignments as assigned.

Senior Quality Assurance at Integrated Technology Group (ITG)– Jordan
  • Jordan - Amman
  • September 2015 to May 2018

• Review requirements specifications and technical design documents to provide timely and meaningful feedback.
• Create detailed, comprehensive and well-structured test plans and test cases.
• Estimate, prioritize, plan, and coordinate testing activities.
• Identify, record, document thoroughly and track bugs.
• Perform thorough regression testing when bugs are resolved.
• Review product design documentation to ensure that requirements stated are correct, unambiguous, and verifiable.
• Consult with product development to evaluate system interfaces, operational requirements, and performance requirements of overall system.
• Define test methods and create test plans for new or updated software projects to determine if the software will perform accurately and reliably according to documented requirements as well as established standards under both normal and abnormal conditions.
• Gives trainees tasks that will help their abilities and competencies.
• Understand both the strength and weakness of trainees.
• Shares information, advice, and suggestion to help trainees to be more successful, providing effective coaching.
• Define expectations clearly.
• Provide constructive and helpful feedback, behavior specific feedback to trainees.
• Provide assistance to trainees when they need it.
• Check the accuracy of trainees' work.
• Expresses confidence in trainee’s ability to be successful.
• Present objective, realistic, and balanced staff performance evaluation.
• Good Adapt well to changing responsibilities.

Junior Quality Assurance at Integrated Technology Group (ITG)– Jordan
  • Jordan - Amman
  • June 2011 to September 2015

• Apply knowledge & skills necessary to accomplish job.
• Understand and apply standard procedures.
• Understand general plans and goals of work unit.
• Recognize job priorities and how the work relates to other work in and outside the department.
• Develop realistic plans to accomplish assignment.
• Ability to build the required test data in each test phase and Perform QA on large set of data to conclude proper operation of the system.
• Ability to write clear descriptive bugs and register them correctly on Software Master by clarifying the steps to reproduce these bugs.
• Ability to understand system's full cycle and then to implement a full-cycle testing to make sure all integrated modules are correctly communicating.
• Ability to participate in evaluating the scope of test process effectively and determining the required time for such test process properly.
• Being able to create technical documents such as standard style sheets, testing cases/scenarios, status reports and functional requirements
• Able to track bug fixing and follow up system enhancements and trace bug-fixing possible side effects, while showing professional cooperation with developers.
• Ability to set bug priorities and differentiate between bugs and features, and to set design/function suggestions from a user point of view
• Ability to track the changes, updates, new requirements, and technologies applied or requested, on a certain product with related teams
• Ability to consider the quality attributes and non-functional requirements during the various executed testing types
• Interpret and implement quality assurance standards.
• Evaluate adequacy of quality assurance standards.
• Devise sampling procedures and directions for recording and reporting quality data.
• Review the implementation and efficiency of quality and inspection systems.
• Responsible for document management systems.

Education

Bachelor's degree, Computer Science
  • at Al-Balqa Applied University
  • June 2010

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Specialties & Skills

UI testing
Software Quality
Software Quality Assurance
Software Quality Control
Testing
automation testing with selenium-Cucumber
Hands-on experience with both white box and black box testing
Solid knowledge of SQL and scriptin
Knowledge of automated functional testing
Knowledge of Security /Performance /Stress testing
Experience working in an Agile/Scrum development process
Proven working experience in software development
Experience with performance and/or security testing is a plus
Hands-on experience with automated testing tools
Proven working experience in software quality assurance
Experience in writing clear, concise and comprehensive test plans and test cases
Strong knowledge of software QA methodologies, tools, and processes
automation (selenium webdriver )
automation (Appium )

Languages

Arabic
Expert
English
Intermediate

Training and Certifications

ITIL: ITIL Certified.( Information Technology Infrastructure Library) (Certificate)
ITIL (Information Technology Infrastructure Library (Training)
Training Institute:
ITG
Date Attended:
October 2012
CTFL: ISTQB - International Software Testing Qualifications Board (Certificate)