رامي عقل

• Worked with several clients such as STC, British Saudi Bank, Crowe Mac Executive Resources, DGI, City & Guilds, ISM, ICE & others
• Designed talent development programs for leadership and sales professionals
• Developed training curriculum and training content / materials
• Delivered around 60 training classes and courses (250 training days)
• Conducted training needs analysis in various departments: e.g. for the British Saudi Bank: customer service, tellers, branch managers, call center, operations, and wealth management
• Conducted pre and post training evaluations
• Conducted business development for different training courses and connected training vendors to potential clients

• Reported to the VP and was responsible for developing and delivering different training programs and learning solutions that aimed at providing students with the required academic, social and workplace skills to succeed in today’s competitive environment
• Developed Talent Development Handbook by collaborating with colleagues to create a pipeline of high performing scholars
• Designed organizational development programs that support core curricular and extracurricular skills, learning and development agility, and additional credit courses
• Participated in creating (Ajyal Talent Management) scholarship policies and strategy, scholarship advisor manual, and performance management protocols, regulations, and procedures.
• Designed Training & Development Program and conducted training needs assessments for scholars enrolled in NESA scholarship program (Tamayuz)
• Led the outreach, negotiation, selection and partnership with training providers / trainers
• Executed pre and post training evaluations for each training course
• Delivered soft, business, technical and non-technical skills training courses
• Contributed in creating effective students learning strategy to accelerate student’s performance
• Received positive feedback from students due to highly effective and right instructional methods and professional training tools

• Worked closely with 40+ regional organizations in the private and public industries in the MENA region to achieve the organizations’ targeted growth plans, organizational change, management and human resources development, through developing and delivering training and talent development programs. Clients included Zayed University, Ministry of Labor, Abu Dhabi Police GHQ, DEWA, and many more
• Designed and delivered 200+ training courses, attended by 1500+ trainees. Topics included Communication, Leadership, Engagement, Performance, Business & Strategic Planning, Finance & Accounting, and Quality Management
• Supervised a team of 35 subcontractor trainers and training specialists, and evaluated training materials prepared by trainers, such as outlines, text, and handouts
• Prepared the annual budget of the training / learning and development departments, monitored training costs to ensure budgeting is not exceeded, and prepared periodical budget reports
• Designed and delivered in-house training courses, and facilitated learning events and workshops
• Identified a variety of methods for delivering training / talent development programs; e.g. instructor-led, e-learning / web based, simulation, on the job training, mentoring, etc.
• Monitored and reviewed the organizations’ business strategy, and the employee development and strategic direction, through questionnaires and discussions with managers, periodically evaluated training effectiveness, and delivered train the trainer workshops

Adjunct Instructor in the fields of Management Marketing and MIS, NewYork Institute of Technology, since September, 2004. with avarege students evaluation for 20 courses of 4.65 out of 5 wich is concedered to be excellent .
Courses:
Introduction to Marketing, International Marketing, Marketing Research, Introduction to Management, Direct Response Marketing, Management Information Systems, Business Ethics, Human Resource Management, Organizational Behavior, New Product Management, Small Business Management, Sales Management.