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Rami Daou, Area Retail Business Manager

Rami Daou

Area Retail Business Manager·Soft Rock fashion

Kuwait

Bachelor's degree, BA of art (Pedagogy)

Work experience

Total years of experience: 12 years, 2 months

Area Retail Business Manager

May 2024 - Present

Soft Rock fashion

Al Kuwait, Kuwait

May 2024 - Present

• Oversee operations for 5 retail locations across Kuwait, ensuring compliance with company standards, policies, and procedures to optimize performance.



• Lead, mentor, and inspire a high-performing team of 3 managers and 2 in-charges, cultivating a culture of excellence that drives sales growth and enhances customer satisfaction.



• Conduct regular store visits to evaluate performance metrics, identify areas for improvement, and implement strategies to ensure operational compliance.



• Manage inventory levels efficiently, achieving a significant reduction in excess stock and improving turnover rates, contributing to overall profitability.



• Develop and implement training programs for staff, enhancing team capabilities and fostering a customer-centric approach across all locations.
Company industry:
Retail & Wholesale
Job role:
Sales

Retail Sales Area

November 2017 - January 2024

Alyasra Fashion

Al Kuwait, Kuwait

November 2017 - January 2024

• Led operational strategies across 4 retail locations, establishing KPIs and performance metrics to drive operational excellence and consistency.
• Guided and inspired the team through the challenges of the COVID-19 pandemic, securing the highest performance ranking among 6 regions and earning direct recognition from the CEO for outstanding achievements.
• Leveraged advanced inventory management systems and POS technology to enhance demand forecasting, optimize stock levels, and improve inventory turnover, effectively minimizing stockouts and maximizing sales opportunities.
• Fostered a culture of continuous improvement and team development, aligning operational goals with organizational objectives to enhance overall performance and customer satisfaction.
• Collaborated with cross-functional teams to streamline processes, drive efficiency, and support sustainable growth in retail operations.
Company industry:
Retail & Wholesale
Job role:
Sales

Showroom Manager

January 2014 - October 2017

efashion

Al Kuwait, Kuwait

January 2014 - October 2017

• Operations Leadership: Directed daily operations in a fast-paced showroom, cultivating a high-performance culture within a diverse team of 45 members.



• Customer Experience Enhancement: Spearheaded initiatives that elevated customer satisfaction and loyalty, driving significant repeat business.



• Strategic Sales Development: Developed and executed forward-thinking sales strategies that improved showroom performance and expanded the customer demographic.



• Visual Merchandising Expertise: Leveraged visual merchandising techniques to create engaging displays that attracted customers and increased sales.



• Team Development: Mentored team members to enhance skills, resulting in improved performance and a cohesive work environment.



• Data-Driven Decision Making: Utilized analytics to inform operational improvements and sales tactics, ensuring alignment with market trends.
Company industry:
Retail & Wholesale
Job role:
Sales

Education

Kiev State linguistics University

January 1997

January 1997

Bachelor's degree, BA of art (Pedagogy)

Ukraine

GPA (point): 3 out of 5

GPA (point): 3 out of 5

Russian Language

Skills

Operation
Expert
Operation
Expert
Customer Service
Expert
Customer Service
Expert
Sales
Expert
Sales
Expert
Retail
Expert
Retail
Expert
Training
Expert
Training
Expert
training
Expert
training
Expert
Sales
Expert
Sales
Expert
operations
Intermediate
operations
Intermediate
business Development
Intermediate
business Development
Intermediate
Problem Solving
Expert
Problem Solving
Expert
LOCAL AREA NETWORKS
Intermediate
LOCAL AREA NETWORKS
Intermediate
E COMMERCE
Intermediate
E COMMERCE
Intermediate
TEAMWORK
Intermediate
TEAMWORK
Intermediate
ORGANISATIONAL POLICIES
Intermediate
ORGANISATIONAL POLICIES
Intermediate
INSTRUCTING
Intermediate
INSTRUCTING
Intermediate
CUSTOMER DEMAND PLANNING
Intermediate
CUSTOMER DEMAND PLANNING
Intermediate
Management
Intermediate
Management
Intermediate
COMMUNICATIONS
Intermediate
COMMUNICATIONS
Intermediate
MARKET ANALYSIS
Intermediate
MARKET ANALYSIS
Intermediate
CUSTOMER EXPERIENCE
Expert
CUSTOMER EXPERIENCE
Expert
BUDGETING
Intermediate
BUDGETING
Intermediate
Planning
Intermediate
Planning
Intermediate
CORPORATE FORECASTING
Intermediate
CORPORATE FORECASTING
Intermediate
ecommerce
Intermediate
ecommerce
Intermediate
customer service
Expert
customer service
Expert
operation
Expert
operation
Expert
inventory
Expert
inventory
Expert
INVENTORY MANAGEMENT
Intermediate
INVENTORY MANAGEMENT
Intermediate
KEY PERFORMANCE INDICATORS (KPIS)
Intermediate
KEY PERFORMANCE INDICATORS (KPIS)
Intermediate
VISUAL MERCHANDISING
Intermediate
VISUAL MERCHANDISING
Intermediate
TEAM LEADERSHIP
Intermediate
TEAM LEADERSHIP
Intermediate
PEOPLE MANAGEMENT
Intermediate
PEOPLE MANAGEMENT
Intermediate
Order
Expert
Order
Expert
Operations Management
Expert
Operations Management
Expert
LEADERSHIP
Intermediate
LEADERSHIP
Intermediate
BRAND MANAGEMENT
Intermediate
BRAND MANAGEMENT
Intermediate
OPERATIONAL EXCELLENCE
Intermediate
OPERATIONAL EXCELLENCE
Intermediate
BUSINESS PERFORMANCE MANAGEMENT
Intermediate
BUSINESS PERFORMANCE MANAGEMENT
Intermediate
BUSINESS COACHING
Intermediate
BUSINESS COACHING
Intermediate
PROFIT AND LOSS P&L MANAGEMENT
Intermediate
PROFIT AND LOSS P&L MANAGEMENT
Intermediate
BUDGET CONTROL LEDGER
Intermediate
BUDGET CONTROL LEDGER
Intermediate
RETAIL EXPERIENCE
Intermediate
RETAIL EXPERIENCE
Intermediate
COST CONTROL
Intermediate
COST CONTROL
Intermediate
EMOTIONAL STABILITY
Intermediate
EMOTIONAL STABILITY
Intermediate
COMPUTER DATA STORAGE
Intermediate
COMPUTER DATA STORAGE
Intermediate
RETAIL MANAGEMENT
Intermediate
RETAIL MANAGEMENT
Intermediate
SUPERVISION
Intermediate
SUPERVISION
Intermediate
CAREER DEVELOPMENT
Intermediate
CAREER DEVELOPMENT
Intermediate
COACHING
Intermediate
COACHING
Intermediate
INDUSTRIAL EQUIPMENT
Intermediate
INDUSTRIAL EQUIPMENT
Intermediate
PERFORMANCE MANAGEMENT
Intermediate
PERFORMANCE MANAGEMENT
Intermediate
CUSTOMER RELATIONSHIP MANAGEMENT
Intermediate
CUSTOMER RELATIONSHIP MANAGEMENT
Intermediate
ELECTRONIC DATA INTERCHANGE
Intermediate
ELECTRONIC DATA INTERCHANGE
Intermediate
LINKEDIN
Intermediate
LINKEDIN
Intermediate
OPTICAL CHARACTER RECOGNITION OCR
Intermediate
OPTICAL CHARACTER RECOGNITION OCR
Intermediate
REVENUE GROWTH
Intermediate
REVENUE GROWTH
Intermediate
BRAND COMPLIANCE
Intermediate
BRAND COMPLIANCE
Intermediate
CORRECTIVE AND PREVENTIVE ACTION CAPA
Intermediate
CORRECTIVE AND PREVENTIVE ACTION CAPA
Intermediate
FASHION RETAIL
Intermediate
FASHION RETAIL
Intermediate
COMPLIANCE REQUIREMENTS
Intermediate
COMPLIANCE REQUIREMENTS
Intermediate
KEY PERFORMANCE INDICATORS KPIS
Intermediate
KEY PERFORMANCE INDICATORS KPIS
Intermediate
BUSINESS OBJECTIVES
Intermediate
BUSINESS OBJECTIVES
Intermediate
OPERATIONAL EFFICIENCY
Intermediate
OPERATIONAL EFFICIENCY
Intermediate
PROCESS IMPROVEMENT
Intermediate
PROCESS IMPROVEMENT
Intermediate
PRODUCT DESIGN
Intermediate
PRODUCT DESIGN
Intermediate

Languages

English

Expert

Arabic

Native Speaker

Russian

Native Speaker

French

Intermediate

Hobbies and interests

Sports

.