Total Years of Experience: 15 Years, 8 Months
April 2012
To December 2015
Operation Manager (Application BSS/ESS)
at Huawei Technologies ltd.
Location :
Egypt - Cairo
Managing the operations of Huawei customers in MEA region.
1- Zain KSA: Billing/VAS and ERP solutions management apply business requirements, manage the applications daily operation tasks, followup the upgrade and swap projects.
2- Airtel Tanzania, Nigeria, Ghana: Billing/VAS and ERP solutions management apply business requirements, manage the applications daily operation tasks, followup the upgrade and swap projects.
1- Zain KSA: Billing/VAS and ERP solutions management apply business requirements, manage the applications daily operation tasks, followup the upgrade and swap projects.
2- Airtel Tanzania, Nigeria, Ghana: Billing/VAS and ERP solutions management apply business requirements, manage the applications daily operation tasks, followup the upgrade and swap projects.
September 2010
To March 2012
Technical Manager - Application Managed Services
at Huawei (GDC-Global Delivery Center)
Location :
Egypt - Cairo
Responsible for the remote managed services team, serving multiple sites (EMTS "Etisalat" Nigeria, Etisalat Tanzania, Airtel Ghana, Telkom South Africa, Zain Bahrain, and Zain KSA).
Applying ITIL, ITSM, and Project Management templates and methodologies.
Participate in the CSI Continues Service Improvement, Transition, Due Diligence, Pre-Sales, and Sales activities related to above mentioned projects.
Applying ITIL, ITSM, and Project Management templates and methodologies.
Participate in the CSI Continues Service Improvement, Transition, Due Diligence, Pre-Sales, and Sales activities related to above mentioned projects.
October 2005
To August 2010
Senior Functional Consultant
at ITS
Location :
Other
Telecom BSS/OSS Developer progressively promoted until being a Sr. Functional Consultant participated in many project, Viva Kuwait, Zain Iraq, Zain Kuwait, Zain Bahrain, Zain Sudan, Zain Ghana, Zain Nigeria, Djezzy Algeria, Leo Namibia, MTN Ghana, MTN Sudan, MTN Cyprus, CanarTel Sudan, Zantel Tanzania, EMTS Nigeria and etc...
Specialisation in CRM, Order Management, Provisioning, Charging, Roaming, Mediation, Credit Control & Collection, Billing and Invoicing.
Acting Roles: Software Developer, implementation, Deployment, Configuration, Operation, UAT, Quick Wins, Requirement Gathering & Analysis, and system Design. Leading Teams, and Managing projects for Schedule, Budget, Quality, and Risks.
Specialisation in CRM, Order Management, Provisioning, Charging, Roaming, Mediation, Credit Control & Collection, Billing and Invoicing.
Acting Roles: Software Developer, implementation, Deployment, Configuration, Operation, UAT, Quick Wins, Requirement Gathering & Analysis, and system Design. Leading Teams, and Managing projects for Schedule, Budget, Quality, and Risks.
May 2004
To September 2005
Sr. Software developer
at MCR Technology
Location :
Other
Developing, Designing and Implementing governmental sector ERP applications for Saudi Arabia ministry of civil services, trading & industrial ministry.
Applications (Purchasing, GL, Stocks, HR, and Payroll)
Applications (Purchasing, GL, Stocks, HR, and Payroll)
January 2002
To April 2004
Software developer
at Ministry of War Production
Location :
Other
migrating the governmental applications for the Ministry of war Production from Informix and COBL to oracle forms and reports.
Share on Facebook
Share on Twitter
Share Via Email