Rami Hamchou

•Promote services to all employees and management in order to have highly engaged employees.
•Responsible for monthly report outlining key HR activities and progress against set objectives and reduce the gaps if any.
•Managing the business travel & bookings in an efficient and effective manner.
•Ensure the HR policies and procedures are implemented and communicated appropriately
•Ensure accurate and timely processing of payroll
•Conducting training needs analysis and maintaining the training calendar to facilitate employee training at regular intervals
•Handling the employee grievance.
•Dealing with day to day HR queries. (Issuing letters such as, Salary Certificate, No Objection letters & etc...)
•Report problems or concerns to senior management immediately.
•Manage our quality assurance division and ensure all employees meet their required quotas.
•Approve materials by confirming specifications, conducting a visual and measurement test, and rejecting and returning unacceptable materials.
•Return products for re-work if needed and complete documentation to confirm re-work.
•Document and update inspection results by completing reports and logs.
•Maintain safe work environment by following standards and procedures and complying with legal regulations.
•Arranging Minutes of Meetings.

Maintains administrative staff by training employees & maintaining a safe and secure work environment & developing personal growth opportunities.
•Accomplishes staff results by communicating job expectations; planning, monitoring, and appraising job results; coaching, counseling, and disciplining employees; initiating, coordinating, and enforcing systems, policies, and procedures.
•Provides communication systems by identifying needs, evaluating options, maintaining equipment & approving invoices.
•Purchases printed materials and forms by obtaining requirements, negotiating price, quality, and delivery.
•Completes special projects by organizing and coordinating information and requirements, planning, arranging, meeting schedules & monitoring results.
•Provides historical reference by developing and utilizing filing and retrieval systems.
•Public Relation Officer such as:
•Renewing Licenses.
•Renew, update and maintain all employees’ visas, labor cards, and labor contracts in a timely manner to ensure that company’s records are up-to-date in the labor and Immigration Departments.
•Coordination with the clients.
•Customer service.
•Reporting to higher manager.
•Ensure that all confidential documents are filed and a proper filing system is maintained.
•Distributing the duties to the concern employees.
•Handling telephone enquiries in a professional and polite manner, taking accurate messages and following up on agreed action.
•General office management.
• Ordering supplies, business cards, stationery & arranging translation.

Knowledge of using a range of office software, including email, spreadsheets and databases.
•Experience of organizing and supervising of the administrative activities in a busy office environment, all within budget and to tight timescales.
•Updating & maintain the holiday, absence and training records of staff.
•Updating, processing and filing of all documents.
•Time scheduling for meeting & events.
•Extensive diary management.

with problem claims & denials
•Getting approvals for medical procedures
•Ensuring coverage of claims, guiding staff for correct use age of claim forms, approval papers
•Coordinating with claimants/policy holder for obtaining information on new policies and their coverage
•Explaining coverage of medical benefits to policy holder when required
•Assisting invoicing department in insurance processing and billing
•To networking with other companies to obtain accreditation as a provide
•Liaising with policy holder or companies regarding eligibility, payments, approvals, reconciliation and other requirements.
•Liaising with policy and insurance holder regarding their eligibility and entitlements.
•Provides training and educate staff in insurance matters.
•Maintaining and update records related to addition and cancellation of health card holders as per request from the policy holder.
•Coordinates and co-operate with colleagues of the same department and other related departments for smooth running of