rami henchiri

Serving customers
Greeting customers
Dealing with customer queries
Handling payments
Displaying products
Helping with special promotions

Solve problems relative to customers
Greeting customers, offer them assistance
Fill reports about the shop and send them to the main office
participate in stocktaking (counting and describing the goods in stock)
arrange for the repair of damaged goods or advise on needed repairs

Working as part of the sales team to develop both new and existing markets.
Involved in developing sales & pricing strategies.
Liaising with customers & the dealer network to answer and resolve their queries.
Identifying and then researching potential leads and opportunities.
Issuing refunds or compensation to customers.
Writing accurate & informative sales reports and documentation.
Contacting prospective clients by phone and email.
Identifying the customer's needs.