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تم إلغاء حظر المستخدم بنجاح
Rami Ishak, OPERATION MANAGER

Rami Ishak

OPERATION MANAGER·INKRIPT

لبنان

بكالوريوس, Human Resources

الخبرة العملية

مجموع سنوات الخبرة: 11 سنوات, 5 أشهر

OPERATION MANAGER

أبريل 2021 - حتى الآن

INKRIPT

لبنان

أبريل 2021 - حتى الآن

My key tasks include:
• Communicating and coordinating between TTVMA authority and
interacting with managers from different areas of the organization such
as: Technical Support, Software Development team, Human Resources
and Finance. Moreover, the coordination with all governmental and
security institutions.
• Monitoring: Overseeing critical aspects such as enrolment, production,
and timely delivery of cards (DL, VR), as well as the production and
delivery of RFID related to branches and third parties. Additionally,
ensuring quality assurance in relation to card and RFID issuance. Stock
management, stock transfers and inventories. Leading the management of
car plates embossers in Lebanon: stock request, return orders,
inventories, corrections.
• Reporting: Generating end-of-day reports and conducting thorough
analysis to create monthly and quarterly reports for management review.
• Problem Resolution: Addressing and resolving problems and complaints
that arise from customers or clients.
• Collaboration with Support Team: Interacting with the support team to
efficiently resolve any technical issues that may arise.
• Planning and Change Control: Taking charge of planning and controlling
changes to ensure smooth operations in all 8 branches, while adhering to
established processes.
• Complete audit: on the operational policies and procedures, make sure
that inventories records are accurate.
• Understand customer's business needs and facilitate the collection of
business requirements for software applications development.
• Managing a team of 100 employees (12 supervisors) in 8 branches with
direct supervision over their continuous evolvement and development by
managing the "Staff Performance Management", Tracking and measuring
the performance of the team members within the branches.
By assuming these responsibilities, I strive to maintain a high level of operational
efficiency, quality assurance, and customer satisfaction across the branches.

مجال الشركة:
الإنتاج الصناعي
الدور الوظيفي:
الإدارة

WORKSHOP MANAGER

سبتمبر 2016 - أبريل 2021

INKRIPT

لبنان

سبتمبر 2016 - أبريل 2021

My role involves coaching and overseeing personalization and QC officers, as
well as machine operators. I am responsible for ensuring timely delivery of high
quality services, managing production schedules and resources, monitoring
productivity and product standards, maintaining equipment and safety protocols,
and collaborating with managers to implement company goals. I also handle data
analysis, inventory management, performance monitoring, and miscellaneous
tasks.
My responsibilities encompass managing personnel, overseeing production
processes, ensuring quality control, maintaining equipment and safety protocols,
collaborating with managers, analyzing data, managing inventory, monitoring
performance, and completing miscellaneous tasks.

مجال الشركة:
الإنتاج الصناعي
الدور الوظيفي:
الإدارة

ASSISTANT HUMAN RESOURCES

سبتمبر 2015 - يونيو 2016

LIBAN CABLES

لبنان

سبتمبر 2015 - يونيو 2016

I am responsible for managing various HR activities, including payroll and
benefits administration for employees. I also implement HR initiatives to enhance
employee engagement and satisfaction. One of my key responsibilities is
recruiting for multiple geographical locations across all Lebanese territories,
ensuring a comprehensive and scalable approach. Additionally, I prepare
working schedules, manage attendance, and handle the distribution of vacations.
I ensure compliance with legal requirements by following up on necessary
paperwork with the Ministry of Health. Reporting directly to the General
Manager/Owner, I provide regular updates on HR-related matters and contribute
to strategic decision-making.
Additionally, I contribute to organizing employee events to foster a positive work
environment.

مجال الشركة:
الإنتاج الصناعي
الدور الوظيفي:
الموارد البشرية والتوظيف

HUMAN RESOURCES TRAINEE

يوليو 2013 - أبريل 2014

LIBAN CABLES

لبنان

يوليو 2013 - أبريل 2014

مجال الشركة:
الإنتاج الصناعي
الدور الوظيفي:
الموارد البشرية والتوظيف

التعليم

LEBANESE CANADIAN UNIVERSITY

يناير 2015

يناير 2015

بكالوريوس، Human Resources

لبنان

Skills

COMMUNICATIONS
Intermediate
COMMUNICATIONS
Intermediate
COORDINATING
Intermediate
COORDINATING
Intermediate
FINANCE
Intermediate
FINANCE
Intermediate
HUMAN RESOURCE MANAGEMENT
Intermediate
HUMAN RESOURCE MANAGEMENT
Intermediate
INTERPERSONAL COMMUNICATIONS
Intermediate
INTERPERSONAL COMMUNICATIONS
Intermediate
OPERATIONS
Intermediate
OPERATIONS
Intermediate
PROFESSIONALISM
Intermediate
PROFESSIONALISM
Intermediate
RESILIENCE
Intermediate
RESILIENCE
Intermediate
SOFTWARE DEVELOPMENT
Intermediate
SOFTWARE DEVELOPMENT
Intermediate
TECHNICAL SUPPORT
Intermediate
TECHNICAL SUPPORT
Intermediate

اللغات

العربية

متمرّس

الفرنسية

متوسط

الانجليزية

مبتدئ