رامي مكارم

- Managing telationships with current customers and effectively pexecutes the swles strategies and goals with support with contract sales team
- regularly follow-up with the clients to ensure satisfaction, delivery standards are met
- Develop and maintain strong relationships with customers
- Represent the company and professionally network within the industry

-Successfully exceeded B2B annual company sales target by 200% within the first year of employment.
-Acquired over 40 new major clients within the first year of employment. Major clients include: Nesma & Partners, Saudi Amana Contracting Company, CREET Contracting Company, Noon, Amazon, NADEC Foods, Almarai, National Unified Procurement Company "NUPCO, " BACS Riyadh Metro Project, and Almabani General Contractors.
-Managed to claim pending payments for old projects worth 5, 400, 000 SAR by resolving disputes and maintaining clear and frequent communication and effective coordination between the parties involved.
-Revived 10 major dormant accounts through professional conflict resolution, resulting in exceeding sales targets and bringing in new projects.
-Worked with IT on revamping the company profile and website which included updating content, refreshing layouts, and improving navigation to accommodate for new and amended products and services.
-Consolidated the company’s delivery and installation teams in one physical area and changed reporting channels to minimize errors in coordination between the two teams and streamline processes.
-Successfully built and maintained professional work relationships that increased business opportunities.
-Managed national sales teams in Riyadh, Jeddah and Dammam.
-Planned and directed the hiring and training of new Sales Representatives.

-Managed an operations team of 45 members distributed in 11 different locations in the Riyadh Metro Project (BACS).
-Lead the operations team in meeting all project deadlines set by the client.
-Collaborated with the HSE (Health Safety Environment) team to mitigate operational hazards and ensure daily commitment to employee safety.
-Clearly communicated problems and progress to upper management about all civil and finishing works with proper documentation and reporting.

-Strategized and negotiated with suppliers and vendors to acquire the most cost-effective deals and secure credit facilities across all KSA regions to facilitate payments and reduce the company’s procurement expenses.
-Performed risk assessments on potential contracts and agreements to ensure ongoing feasibility.
-Built and maintained long-term relationships with vendors and suppliers.
-Controlled the procurement budget and promoted a culture of long-term saving on procurement costs.

-Devised and revamped the whole Sales & Marketing Department from A to Z (created novel workflows, training plans for new recruits, and monitoring & evaluation mechanisms for timely follow up).
-Hired, trained and managed a team of 11 Sales & Marketing staff during my employment.
-Developed a new organized workflow for the Procurement Department which increased work efficiency and efficacy.

-Handled all Business Development and Marketing functions within the company.
-Created a company database to consolidate all potential future clients which my team was responsible to target on a day to day basis.
-Developed a professional company profile to market TGC services to potential clients through private meetings/seminars and presentations.

-Coordinated business activities from the initiation of the work orders until the final settlement by acting as the mediator between the company's Accounting Department along with Operations and the clients.
-Managed to claim pending payments on several projects that had been on hold for years before my employment.

-Marketed and sold the company services to several clients including but not limited to: Saudi Ministry of Interior, Saudi Telecom Company (STC), and King Abdulaziz City for Science and Technology (KACST).
-Developed a client database for city of Riyadh and assigned tasks to the Marketing team accordingly.
-Actively participated in business networking events and country festivals to market and sell the company services.