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تم إلغاء حظر المستخدم بنجاح
رامي نقشبندي, Restaurant Manager

رامي نقشبندي

Restaurant Manager·Aquara Restaurant

الإمارات العربية المتحدة

بكالوريوس, Tourism Offices and Management of Tourist Establishments

الخبرة العملية

مجموع سنوات الخبرة: 15 سنوات, 6 أشهر

Restaurant Manager

يناير 2024 - حتى الآن

Aquara Restaurant

أبو ظبي، الإمارات العربية المتحدة

يناير 2024 - حتى الآن

Directed full restaurant and branch operations to maintain excellent service quality standards.
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Led and supervised employees while improving teamwork and operational productivity.
Monitored customer satisfaction and resolved complaints professionally and efficiently.
Controlled inventory management and coordinated purchasing with suppliers.
Implemented hygiene, food safety, and sanitation standards consistently.
Increased operational efficiency through staff scheduling and workflow optimization.
مجال الشركة:
المطاعم وخدمات الطعام
الدور الوظيفي:
الإدارة

Restaurant manager((

يناير 2018 - حتى الآن

Sheraton Hotel

أبو ظبي، الإمارات العربية المتحدة

يناير 2018 - حتى الآن

• Facilitate all aspects of the business inclusive of accounts and stock take, liaise with various suppliers and product representatives, and coordinate kitchen operations to provide fresh food cooked to orders.of house restaurant operations including the opening and closing of the restaurant.
• Oversee the budget and restaurant financials inclusive of cashing up, invoicing and
مجال الشركة:
الضيافة والسكن
الدور الوظيفي:
الإدارة

manager restaurant

أكتوبر 2017 - حتى الآن

skay

دبي، الإمارات العربية المتحدة

أكتوبر 2017 - حتى الآن

Graduate of the Higher Institute of Tourism and Hotel Sciences, specializing in tourism facility management, with distinguished experience in this field within the country. He holds a diploma in management of tourist facilities, hotels and restaurants, in addition to a food safety certificate from the Emirates.

I have developed my skills through practical experience, where I have gained a deep understanding of the needs and challenges of the tourism market. I have the ability to present new and distinctive ideas from A to Z, with a special focus on developing innovative and sustainable tourism plans that meet the needs of customers in an eye-catching and attractive way.

I offer a set of creative solutions that contribute to improving the visitors’ experience and enhancing the status of tourist facilities on a global level. My skills in strategic planning and operations management help in providing forward-looking services that keep pace with the latest trends and technologies in the tourism industry.

I also excel in organizing exhibitions, weddings, and private parties in a distinctive and modern way, while providing exceptional services and planning parties in innovative and distinctive ways. I have important and invaluable capabilities that enable me to transform any occasion into a unique experience that leaves a positive and unforgettable impact.
مجال الشركة:
المطاعم وخدمات الطعام
الدور الوظيفي:
السياحة والضيافة

Restaurant Manager

يناير 2022 - يناير 2024

La Rose de Damas

دبي، الإمارات العربية المتحدة

يناير 2022 - يناير 2024

Participated in successful restaurant launch and operational setup activities.
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Coordinated staffing requirements and daily operational procedures.
Administered customer service standards and guest satisfaction initiatives.
Supported menu planning and service quality improvements.
Ensured adherence to food safety and sanitation regulations.
Supervised restaurant workflow and coordinated with kitchen operations.
مجال الشركة:
المطاعم وخدمات الطعام
الدور الوظيفي:
الإدارة

Restaurant Manager

يناير 2020 - يناير 2022

Syrian Tarboosh Restaurant

دبي، الإمارات العربية المتحدة

يناير 2020 - يناير 2022

Led daily front-of-house and restaurant operations.
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Directed staff schedules and monitored employee performance.
Maintained high customer satisfaction and service excellence standards.
Handled customer concerns and implemented service improvements.
Checked stock levels and coordinated procurement requirements.
Ensured compliance with hospitality policies and quality procedures.
مجال الشركة:
المطاعم وخدمات الطعام
الدور الوظيفي:
الإدارة

مدير

فبراير 2021 - مارس 2021

مطعم العواس

دبي، الإمارات العربية المتحدة

وجدت هذه الوظيفة عبر بيت.كوم

فبراير 2021 - مارس 2021

تنظيم كافة المواد المطلوبة في المطعم
التدقيق في الفواتير
تنظيم جاول رواتب العمال
مجال الشركة:
الإدارة العامة
الدور الوظيفي:
الإدارة

Restaurant Manager / Branch Manager

يناير 2018 - يناير 2020

5 Stars Sheraton Hotel

الشارقة، الإمارات العربية المتحدة

يناير 2018 - يناير 2020

Oversaw day-to-day restaurant operations and maintained quality service standards.
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Managed employee scheduling, task assignments, and staff performance monitoring.
Handled customer complaints professionally to improve guest satisfaction and loyalty.
Controlled inventory management and coordinated supply requirements.
Observed restaurant financial activities and supported operational budgeting processes.
Ensured compliance with hospitality standards, operational procedures, and safety regulations.
مجال الشركة:
الضيافة والسكن
الدور الوظيفي:
الإدارة

Receptionist

يناير 2015 - يناير 2018

5 Stars Dedeman Hotel

حلب، سوريا

يناير 2015 - يناير 2018

Welcomed guests and provided professional front desk and customer support services.
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Managed reservations, bookings, and guest check-in/check-out procedures efficiently.
Responded promptly to customer inquiries and provided accurate information.
Assisted guests with requests and resolved complaints professionally.
Arranged with internal departments to ensure smooth guest experiences.
Preserved front desk organization and administrative documentation accurately.
مجال الشركة:
المطاعم وخدمات الطعام
الدور الوظيفي:
خدمة العملاء ومركز الإتصال

Barman

يناير 2013 - يناير 2015

5 Stars Sheraton Hotel

حلب، سوريا

يناير 2013 - يناير 2015

مجال الشركة:
الضيافة والسكن
الدور الوظيفي:
خدمة العملاء ومركز الإتصال

Captain

يناير 2011 - يناير 2013

5 Stars Sheraton Hotel

حلب، سوريا

يناير 2011 - يناير 2013

مجال الشركة:
الضيافة والسكن
الدور الوظيفي:
خدمة العملاء ومركز الإتصال

التعليم

The International Centre for Solidarity

يناير 2024

يناير 2024

بكالوريوس، Tourism Offices and Management of Tourist Establishments

الإمارات العربية المتحدة

he Technical Institute of Tourism for Tourism and Hotel Sciences

مارس 2021

مارس 2021

دبلوم عالي، Tourism facilities management

سوريا

Graduate of the Higher Institute of Tourism and Hotel Sciences, specializing in tourism facility management, with distinguished experience in this field within the country. He holds a diploma in management of tourist facilities, hotels and restaurants, in addition to a food safety certificate from the Emirates. I have developed my skills through practical experience, where I have gained a deep understanding of the needs and challenges of the tourism market. I have the ability to present new and distinctive ideas from A to Z, with a special focus on developing innovative and sustainable tourism plans that meet the needs of customers in an eye-catching and attractive way. I offer a set of creative solutions that contribute to improving the visitors’ experience and enhancing the status of tourist facilities on a global level. My skills in strategic planning and operations management help in providing forward-looking services that keep pace with the latest trends and technologies in the tourism industry. I also excel in organizing exhibitions, weddings, and private parties in a distinctive and modern way, while providing exceptional services and planning parties in innovative and distinctive ways. I have important and invaluable capabilities that enable me to transform any occasion into a unique experience that leaves a positive and unforgettable impact.

Technical Institute of Tourism and Hotel Sciences (TITHS)

يناير 2021

يناير 2021

بكالوريوس، Tourist Facilities

سوريا

Skills

Agent Training
Expert
Agent Training
Expert
Strength Training
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Strength Training
Expert
Coordination
Expert
Coordination
Expert
Detailing
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Detailing
Expert
Re organization
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Re organization
Expert
الاكسل والفيجوال بيزيك
Expert
الاكسل والفيجوال بيزيك
Expert
order
Expert
order
Expert
supply chain management
Expert
supply chain management
Expert
purchasing management
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purchasing management
Expert
negotiation
Expert
negotiation
Expert
quotations
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quotations
Expert
outlook
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outlook
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mail
Expert
mail
Expert
marketing
Expert
marketing
Expert
Administration
Intermediate
Administration
Intermediate
Minutes
Intermediate
Minutes
Intermediate
Restaurants Management
Expert
Restaurants Management
Expert
Microsoft Office
Intermediate
Microsoft Office
Intermediate
Management
Expert
Management
Expert
HR Management
Expert
HR Management
Expert
HR Strategy
Expert
HR Strategy
Expert
COMPLIANCE REQUIREMENTS
Intermediate
COMPLIANCE REQUIREMENTS
Intermediate
CUSTOMER SERVICE
Intermediate
CUSTOMER SERVICE
Intermediate
BUSINESS DEVELOPMENT
Intermediate
BUSINESS DEVELOPMENT
Intermediate
HOSPITALITY MANAGEMENT
Intermediate
HOSPITALITY MANAGEMENT
Intermediate
MICROSOFT TEAMS
Intermediate
MICROSOFT TEAMS
Intermediate
OPERATIONAL EFFICIENCY
Intermediate
OPERATIONAL EFFICIENCY
Intermediate
OPERATIONS
Intermediate
OPERATIONS
Intermediate
RESTAURANT OPERATION
Intermediate
RESTAURANT OPERATION
Intermediate
TEAM LEADERSHIP
Intermediate
TEAM LEADERSHIP
Intermediate

حسابات مواقع التواصل الاجتماعي

اللغات

الانجليزية

متمرّس

التركية

متوسط

العضويات

اونوروا

تأهيل الأطفال ذوي الاحتياجات الخاصة

April 2020

الهلال الاحمر

متطوع

June 2024

التدريب و الشهادات

الشهادات
Certificate of Opening
Certificate of Opening
شهادة في السياحة والفنادق
دبلوم cpi سياحة وفنادق
Apr 2021
التدريب
هايجين
Jan 2025

الهوايات والاهتمامات

السياحة والسفر وركوب الخيل

حصلت على المركز الأول في فن الضيافة والفنادق