رامي رضوان, IT Systems Engineer

رامي رضوان

IT Systems Engineer

Dubai Electricity and Water Authority

البلد
الإمارات العربية المتحدة
التعليم
دبلوم, Office Equipment and Computer Maintenance
الخبرات
16 years, 11 أشهر

مشاركة سيرتي الذاتية

حظر المستخدم


الخبرة العملية

مجموع سنوات الخبرة :16 years, 11 أشهر

IT Systems Engineer في Dubai Electricity and Water Authority
  • الإمارات العربية المتحدة - دبي
  • أشغل هذه الوظيفة منذ يونيو 2008

Manage and maintain all server operating system.
Installing and Configuring Application Software.
Performing backups, applying operating system updates, and configuration changes.
Administer Active Directory, permissions, access rights, and storage allocations in accordance with department procedures and processes.
Anticipate, mitigate, identify, troubleshoot, and resolve hardware and software problems on servers. Escalate incidents as necessary.
Perform asset management, including maintenance of system component inventory and related documentation and technical specifications information.
Respond to and solve system access and performance issues.
Carry out security related tasks and monitoring activities.
Configuring and Administering Microsoft Hyper-V in Windows Server Environment.
Configuring and Maintaining Domain Controllers, DHCP, DNS, Antivirus, WSUS, SMS, SCCM Op-Manager, Windows Clustering, Load Balancing, File Print Server.
Upgrade system by conferring with vendors and services.
Installing and Configuring Microsoft Exchange Server.
BlackBerry Enterprise Server Administration and Support (BES 5.x and 10).
Testing, evaluating, and installing enhancements and new software.
Installing and Configuring Antivirus Servers/clients.
Primary system administrator of MS System Center Configuration Manager.
Managing “Power Management Server” for power consumption.
Implementing/Administering Microsoft Advanced Threat Analytic.
Managing Microsoft office 365 infrastructure and Azure AD.

Computer Engineer في Universal Development Company
  • لبنان - صيدا
  • يوليو 2005 إلى يونيو 2006

Monitoring and maintaining computer systems and networks
Running network applications to support systems and users
Prioritizing and managing several open cases at one time
Testing/evaluating new technology
Troubleshooting problems with computer systems
Diagnose hardware/software faults and solve technical
Completing service and installation reports
Setting up user-accounts, permissions and passwords
Deep knowledge of windows operating system, management tools, network management software, remote control software

general electronics engineer في Electro Dahabra
  • لبنان - صيدا
  • يوليو 2005 إلى يونيو 2006

Evening shift job, Responsibilities include
Maintenance, troubleshooting, and repair of all electronic-, electrical-, and computer-based equipment
Installing and repairing home electronics equipment, including televisions, radios, and stereo systems
Installing and repairing home electronics equipment.
Determine the faulty part, and then decide if it can be fix or must be replace.
Work with all necessary tools and possess a high level of expertise on various electronic
systems.
Tests and adjusts electronic equipment to ensure that they are in optimal working order.
Manage electronic diagrams and analyze service manuals.
Experience with circuit board design.

الخلفية التعليمية

دبلوم, Office Equipment and Computer Maintenance
  • في Siblin Training Center
  • يوليو 2005

Electronics, Digital Techniques, Circuits, Logics, Technical Drawing, General Science Basic Fittings and Mechanical, Typewriter, Basic Electricity and Electronics, Digital Techniques, Calculators and Duplicators, Repair and Maintenance of Photocopy Machines, Repair and maintenance of Facsimiles and Telephones, Introduction to computer, Computer and Peripherals Installation & Maintenance

Specialties & Skills

Identity Systems
IT Security
Information Technology
System Engineering
Network Management Software
Extremely resourceful and diplomatic
Superb mathematical skills
Excellent leadership skills.
Quick understanding of user’s needs
Ability to understanding, analyzing and solving technical problems
Extremely creative with problem solving skills
Strong organization and personal skills
Exceptional time management skills
Outstanding listening and negotiation abilities
Capability to adapt new things.
Communicate well with technical and business staff

اللغات

العربية
اللغة الأم
الانجليزية
متمرّس

التدريب و الشهادات

Solar Winds Patch Management (تدريب)
معهد التدريب:
Spire (JLT Dubai)
تاريخ الدورة:
February 2015
Enterprise Document Management System Training (تدريب)
معهد التدريب:
DEWA
تاريخ الدورة:
November 2009
Change Management (تدريب)
معهد التدريب:
IIR Middle East
تاريخ الدورة:
May 2013
BlackBerry Enterprise Solution V 5.0 – Comprehensive Course (تدريب)
معهد التدريب:
EMS
تاريخ الدورة:
May 2012
Microsoft Certified IT Professional (Windows Server 2008) (تدريب)
معهد التدريب:
New Horizon
تاريخ الدورة:
February 2010
Microsoft Windows Server 2012 & Infrastructure Management Boot Camp (تدريب)
معهد التدريب:
Microsoft
تاريخ الدورة:
March 2012
Brilliant Body Language (تدريب)
معهد التدريب:
Learn Active
تاريخ الدورة:
January 2014
ITIL V3 Foundation (تدريب)
معهد التدريب:
DEWA
تاريخ الدورة:
July 2009
General English Programme (تدريب)
معهد التدريب:
Britich Council
تاريخ الدورة:
January 2012
Enhanced Productivity Skills: Maximizing Your Personal Effectiveness (تدريب)
معهد التدريب:
Spearhead Training
تاريخ الدورة:
September 2012
Introduction to Installing and Managing Microsoft Exchange Server 2007 SP1 (تدريب)
معهد التدريب:
New Horizon
تاريخ الدورة:
August 2010
Implementing Microsoft Hyper-V (تدريب)
معهد التدريب:
Microsoft
تاريخ الدورة:
November 2011
BlackBerry Enterprise Solution V 5.0 – Essential Course (تدريب)
معهد التدريب:
EMS
تاريخ الدورة:
May 2012
Management Skills & Techniques for New Managers (تدريب)
معهد التدريب:
Spearhead Training
تاريخ الدورة:
February 2012
Project Management Fundamental PMP (تدريب)
معهد التدريب:
VINSYS (Dubai)
تاريخ الدورة:
April 2015
Critical Thinking, Innovation & Creativity (تدريب)
معهد التدريب:
Matrix Training Solution
تاريخ الدورة:
July 2012
System Center Virtualization Boot Camp Training (تدريب)
معهد التدريب:
Microsoft
تاريخ الدورة:
October 2011
Balanced Scorecard and Key Performance Indicators (تدريب)
معهد التدريب:
Meirc
تاريخ الدورة:
March 2013
Cisco Networking Academy Programma Certificate (تدريب)
معهد التدريب:
Siblin Training Center
تاريخ الدورة:
December 2005
Microsoft Tech.Ed Middle East Training Seminar (تدريب)
معهد التدريب:
Microsoft
تاريخ الدورة:
August 2011
Core Solutions of Microsoft Exchange Server 2013 (تدريب)
معهد التدريب:
Microsoft
تاريخ الدورة:
January 2013
Microsoft Unified Communications Boot Camp (تدريب)
معهد التدريب:
Microsoft
تاريخ الدورة:
March 2012

الهوايات

  • Surfing through internet
  • Swimming
  • Reading Books