Rami Issa

 Accountable for leading the day-to-day running of the company - training, directing and guiding staff at all levels.
 Working with Company Directors, to grow and develop the business, streamlining operations whilst implementing new procedures.
 Setting up new operational procedures to increase overall sales. Taking on new staff and ensuring all departments run smoothly.
 Promoting the company within an international market place. Taking meetings and increasing sales through strategic marketing and targeted promotions.
 Securing and managing a worldwide distributor network. Attending International Trade Shows regularly.
 Reducing overtime and sickness days by promoting a full employee buy-in to core values, creating a feeling of all travelling in the same director and a share accountability.
 Maintaining technical knowledge of the industry and systems to promote products and services on overall capabilities.
 Developing and coordinating activities and executing policies and general business solutions resulting in increasing company exposure, customer traffics and sales.
 Reviewing schedules and orders concerning inventory requirements, staffing requirements and work procedures whilst considering budgetary limitations and time constraints.
 Negotiating, agreeing budgets and signing contracts with big clients such as Adnoc, Carrefour and other market chain.

 Overseeing real time operational effectiveness and providing problem solving guidance on any non-routine problems.
 Participating in the sales process by identifying business development potential.
 Creating a positive culture environment where the work can get done.

 Joined the company in its infancy to develop the business. Sourced new profitable suppliers and negotiated contracts.
 Prepared sales forecasts and the annual sales plan, contributed to functional budget preparation and allocated resources to each activity to maintain maximum efficiency in operations.
 Recruited competent personnel as per requirements in various departments that included chefs, office staff, house-keeping and wait staff etc., provided required training and administered adherence to standard procedures and practices.
 Guided the catering staff to support excellent delivery of services and maintained the brand image and name of the company.
 Coordinated with suppliers to expedite delivery of raw material, verified quality of perishable foods and ready-to-use food products and oversaw storage of goods after receipt and inspection of material.
 Exercised effective quality control across catering operations that included raw material quality, food preparation hygiene, and cleanliness of utensils, serving bowls, ladles, aprons etc.; educated the staff and enforced personal hygiene requirements.
 Sourced additional staff to meet labor requirements for large events, coordinated with regular and contract workers at event locations to streamline activities and controlled overheads to secure maximum profit margins.
 Designed marketing campaigns to promote company’s services across the region, participated and set up food stations at prestigious trade events, seminars and conferences and generated business inquiries.
 Provided tailor-made event management services, worked with clients to develop themes and finalize menus and ensured availability of adequate raw material to fulfill orders.
 Constantly researched and developed new methods to generate sales and business opportunities in targeted markets.
 Provided regular and structured reports on performance to the board of directors